Juan Carlos Gorritz

• Inspect aircraft cargo to verify proper documentation, packaging and marking.
• Implement necessary safety and security precautions for handling and storing dangerous materials.
• Load and unload aircraft using specialized equipment.
• Determine quantify and type of cargo to be loaded according to allowable aircraft cabin load.
• Provide Department of Defense with the capability to move air passengers and cargo worldwide.

Used consultative sales approach to understand customer needs and recommend relevant offerings.

• Contacted regular and prospective customers to explain product features and solicit orders.
• Managed and established business accounts.
• Exceeded sales goals by 125% utilizing exemplary customer service skills.

• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Worked independently with minimal supervision.

• Determined solutions for clients promptly and professionally.
• Managed and established business accounts.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Reviewed performance data to monitor and measure productivity, goal progress.

• Determined solutions for clients promptly and professionally.
• Managed and established business accounts.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Exceeded sales goals by 125% utilizing exemplary customer service skills.

• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Held weekly meetings with director to identify techniques to overcome sales obstacles.
• Supervised sales team of 8 people, stepping in to support employees and deliver smooth sales processes for clients.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
• Handled customer relations issues, enabling quick resolution and client satisfaction.