Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan Carlos Tapias

Aurora

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

15
15
years of professional experience

Work History

Manager in Charge

Fast Cash and Pawn
Warrenville
09.2010 - Current
  • Coordinated team schedules and daily operations for efficient workflow.
  • Assisted in training new employees on company policies and procedures.
  • Maintained accurate records of inventory and supplies for management review.
  • Communicated with team members to resolve operational challenges promptly.
  • Ensured compliance with company policies and applicable laws and regulations.
  • Resolved customer complaints in a timely manner; ensured customer satisfaction.
  • Managed day-to-day operations including scheduling shifts, assigning tasks, resolving conflicts.
  • Recruited, trained, supervised, evaluated, coached, and disciplined personnel as needed.

Education

High School Diploma -

Colombia
Colombia
12-1986

Skills

  • Employee training
  • Inventory management
  • Friendly, positive attitude
  • Leadership
  • Time management
  • Problem solving
  • Effective communication
  • Customer relationship management
  • Decision making
  • Communication

Languages

English
Professional
Spanish
Professional

Timeline

Manager in Charge

Fast Cash and Pawn
09.2010 - Current

High School Diploma -

Colombia
Juan Carlos Tapias