Marilynn Quintana
Tampa,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work History
Manager in Charge
Publix Super Markets Inc
Tampa, Fl
2024.09 - 2025.08
- Oversaw daily operations and coordinated team activities
- Resolved customer inquiries and maintained positive client relationships consistently.
- Monitored employee job performance, providing feedback and guidance when necessary.
- Implemented safety protocols at the workplace in accordance with industry standards.
- Ensured compliance with local health and safety regulations at all times.
- Resolved customer complaints in a timely manner; ensured customer satisfaction.
- Developed and implemented strategies to manage staff productivity, workflow, and efficiency.
- Recruited, trained, supervised, evaluated, coached, and disciplined personnel as needed.
- Managed day-to-day operations including scheduling shifts, assigning tasks, resolving conflicts.
- Established clear expectations for employees through effective delegation of tasks.
Bakery Manager
Publix Super Markets Inc
Tampa, FL
2024.09 - 2025.08
- Managed daily operations of bakery department and ensured product quality.
- Trained and supervised bakery staff on safety and production techniques.
- Coordinated inventory management to maintain optimal stock levels.
- Oversaw equipment maintenance and sanitation practices in the bakery area.
- Collaborated with merchandising team to display products effectively.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
- Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
- Maintained inventory of supplies, ingredients and equipment used in the production process.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cake Decorator
Publix Super Markets Inc
Tampa, FL
2009.11 - 2025.08
- Designed intricate cake decorations for various occasions and themes.
- Collaborated with clients to understand design preferences and requirements.
- Managed inventory of baking supplies and decoration tools effectively.
- Maintained cleanliness and organization in decorating workspace at bakery.
- Developed creative ideas for seasonal cakes, enhancing product offerings.
- Created edible decorations using fondant, icing, and other materials skillfully.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Troubleshot any issues that arose during the cake decorating process.
- Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
Baker
Publix Super Markets Inc
Tampa, FL
2009.11 - 2025.08
- Prepared a variety of baked goods including bread, pastries, and cakes.
- Operated ovens, mixers, and other baking equipment efficiently.
- Maintained cleanliness and organization of the baking area consistently.
- Monitored inventory levels of ingredients and ordered supplies as needed.
- Trained junior bakers on proper techniques and safety protocols regularly.
- Operated ovens and other equipment to bake products according to established recipes.
- Followed food safety guidelines while preparing all food items.
- Packaged finished products into boxes or containers for delivery or sale in store.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Kept records of daily production numbers for each type of item produced.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
Education
Jefferson High School
Tampa, FLSome College (No Degree) - Business Administration And Management
Hillsborough Community College
Tampa, FLSkills
- Operational management
- Inventory management
- Employee training
- Safety protocol implementation
- Excellent communication
- Staff management
- Employee scheduling
- Supervision and training
- Time management
- Troubleshooting and problem resolution
- Team building
- Decorating skills
- Wedding cake design
- Airbrushing techniques
- Dough handling
- Oven operation
- Mixing methods
- Bread making
Languages
English
Full Professional
Spanish
Full Professional
Certification
- CPR certification
- Food safety certification
Timeline
Manager in Charge
Publix Super Markets Inc
2024.09 - 2025.08
Bakery Manager
Publix Super Markets Inc
2024.09 - 2025.08
Cake Decorator
Publix Super Markets Inc
2009.11 - 2025.08
Baker
Publix Super Markets Inc
2009.11 - 2025.08
Jefferson High School
Some College (No Degree) - Business Administration And Management
Hillsborough Community College