Juancarlos Villagomez

• Collaborate with clients on custom print and signage projects, translating design concepts into high-quality physical products—building skills in material selection, color accuracy, and production timelines.
• Manage complex client orders from concept to completion, ensuring specifications, budgets, and deadlines are met with precision
• Train and supervise team members on quality control standards, client communication protocols, and project management systems
• Oversee inventory and supply chain for retail and production materials, maintaining organization and efficiency in a fast-paced environment

• Delivered personalized interior design guidance by helping customers select furniture, layouts, and décor that aligned with their style, space, and functional needs.

• Created cohesive room concepts by combining color palettes, textures, and product selections to enhance overall aesthetic appeal.

• Utilized strong visual merchandising awareness to present products in a way that inspired customers and elevated the in-store experience.

• Built lasting client relationships through a consultative approach focused on lifestyle, comfort, and design preferences.

• Stayed current on home design trends, materials, and space planning techniques to provide informed recommendations.

• Collaborated with team members to maintain showroom presentation standards and optimize product displays.

• Demonstrated consultative behaviors in a retail environment to understand each customer's individualized need
• Provided customer expertise in printing, signs and graphics and shipping product lines.
• Ensured all customer problems are resolved quickly and to the satisfaction of the customer.
• Take complex customer orders using order systems and provide accurate pricing information.

• Supported high-volume operations for oil and gas contracts, managing data entry, scheduling, and client communications with precision
• Managed scheduling and calendar coordination for executives, ensuring optimal time management.
• Coordinated logistics for up to 80 trucks daily during peak periods, ensuring timely deliveries and client satisfaction
• Developed and maintained Excel spreadsheets for project tracking, order revisions, and end-of-job reporting—demonstrating strong organizational and analytical skills
• Developed and maintained filing systems, enhancing document retrieval efficiency.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.