Summary
Overview
Work History
Education
Skills
Certification
languages
curses
Hobbies
Timeline
Generic
JUAN DIEGO  RAMIREZ PENA

JUAN DIEGO RAMIREZ PENA

Cincinnati,OH

Summary

International business student in my third year and certified HVAC technician, responsible and entrepreneurial team player with a proactive, sociable, and friendly attitude. Enthusiastic retail professional with strong customer service and sales skills, backed by solid product knowledge. Experienced in maintaining an orderly store environment, keeping shelves properly labeled, engaging customers, and resolving issues effectively through interactive and clear communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bookstore Staff Member

Barnes and Noble
08.2023 - 12.2025
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Restocked shelves and kept store displays attractive and organized to drive sales.

Maintenance Technician

PEAKMADE
01.2024 - 04.2025
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.

Restaurant Server

PInto THai
01.2021 - 11.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Bachiller - Título de bachiller clásico

Gimnasio Campestre La Salette
Usaquen
11.2020

Bachelor of Science - Hvac Technician

Community College Of Philadelphia
Filadelfia, Estados Unidos
01.2022

Associate of Arts - Business Administration

Hillsborough Community College
Tampa, FL
12-2025

Skills

  • Team Work
  • Product recommendations
  • Store maintenance
  • HVAC system maintenance
  • Tool management
  • Painting
  • Commercial construction experience
  • Team member support
  • Daily specials memorization

Certification

  • Bachiller nov 2020 Finalización de estudios académicos básicos.
  • Kaplan International English ene 2019 Lower Intermediate

languages

Spanish
Native or Bilingual
English
Full Professional

curses

  • hvac technician
  • Energy Efficiency Course taken at USAENE
  • CO2 Management Course taken at USAENE

Hobbies

Sports, Music, movies

Timeline

Maintenance Technician

PEAKMADE
01.2024 - 04.2025

Bookstore Staff Member

Barnes and Noble
08.2023 - 12.2025

Restaurant Server

PInto THai
01.2021 - 11.2022

Bachiller - Título de bachiller clásico

Gimnasio Campestre La Salette

Bachelor of Science - Hvac Technician

Community College Of Philadelphia

Associate of Arts - Business Administration

Hillsborough Community College
JUAN DIEGO RAMIREZ PENA