Juan F. Puntiel
The Bronx,NY
Summary
Proven project manager with a track record of enhancing efficiency and achieving project goals at AM Building Restoration Inc. Skilled in scope management and fostering excellent communication, I've led teams to success by prioritizing stakeholder satisfaction and implementing strategic process improvements. Expert in project evaluation and technical understanding, consistently delivering projects on time and within budget.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Manager, Projects
AM Building Restoration Inc.
10.2017 - Current
- Successfully managed multiple simultaneous projects through effective time management skills and prioritization techniques.
- Identified opportunities for process improvements, implementing changes that increased efficiency across all projects.
- Mentored and coached team members, promoting professional growth and skill development.
- Developed strong relationships with stakeholders to ensure alignment of goals and expectations.
- Coordinated with other departments to create comprehensive plans addressing all aspects of assigned projects.
- Ensured compliance with industry regulations by staying up-to-date on relevant policies and procedures.
- Improved project visibility by creating detailed reports outlining progress, challenges, and achievements.
- Enhanced team collaboration through the development of communication channels and regular progress meetings.
- Assisted senior leadership in strategic planning efforts by offering expert insights into current trends affecting the industry landscape.
- Coordinated material procurement and required services for projects within budget requirements.
- Met project deadlines without sacrificing build quality or workplace safety.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
Cashier Manager
Community Financial Service Center
03.2013 - 08.2017
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Monroe College
Bronx, NY 08.2012 - 11.2013
High School Diploma -
George Washington High School
Manhattan, NY05.2012
Skills
Scheduling and Planning
Scope Management
Task Delegation
Technical understanding
Project evaluation
Inventory Control
Project Management
Document Management
Procedure Development
Roofing
Excellent Communication
Certification
SST SUPERVISOR
30 HOUR OSHA
8 HOUR FALL PREVENTION
2 HOUR TOOL BOX TALKS
2 HOUR PRE-TASK MEETING
2 HOUR DRUG AND ALCOHOL AWARENESS
NYC DOB 40 HRS. SITE SAFETY MANAGER
NYC DOB 32 HRS. SUPPORTED SCAFFOLD INSTALLER
NYC DOB 32 HRS. SUSPENDED SCAFFOLD SUPERVISOR
FDNY F-60 FIRE GUARD FOR TOURCH OPERATIONS
Languages
Spanish
Native or Bilingual
Timeline
Manager, Projects
AM Building Restoration Inc.
10.2017 - Current
Cashier Manager
Community Financial Service Center
03.2013 - 08.2017
Monroe College
08.2012 - 11.2013
High School Diploma -
George Washington High School