Juanita Acosta

Grand Prairie,TX

Summary

Certified phlebotomist with expertise in venipuncture, capillary puncture, and specimen processing. Three years of experience in high-volume restaurant settings, demonstrating strong leadership, staff training, and customer service skills. Recognized for maintaining professionalism and accuracy in fast-paced environments. Aiming to leverage clinical knowledge and interpersonal skills within a healthcare team.

Overview

years of professional experience

Certification

Work History

Server/Floor Manager

Celebration Restaurant

Dallas, TX

07.2021 - Current

Managed multiple tables simultaneously, ensuring high service quality throughout busy shifts.
Served food and beverages promptly while prioritizing customer needs.
Utilized POS system for order placement, bill management, and processing complimentary items.
Collaborated with team members to optimize workflow and enhance guest experiences.
Adhered to food handling procedures and safety guidelines to maintain guest and team well-being.

Education

Certificate of Technical Studies - Certified Phlebotomy Technician

Phlebotomy Training Specialists

Arlington, TX

02-2025

Bachelor of Arts - Psychology

University of Dallas

Irving, TX

05-2024

Skills

Venipuncture and capillary puncture
Exceptional customer service
Specimen collection, labeling and processing
HIPAA compliance
Blood smear preparation

Order of draw
CLIA-waived testing
Urinalysis techniques
Centrifugation methods
Blood culture collection

Certification

Basic Life Support Certification (BLS)
Certified Phlebotomy Technician (CPT) - National Healthcare Certification Organization (NHCO)

Languages

English

Native/ Bilingual

Spanish