Juanita Evans Amin

• Checked all buildings in my assigned areas to verify that they were empty at closing and secured all doors,
• Escorted students and guests to their vehicles and buildings on campus.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Patrolled and monitored premises by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Responsible for enforcing the city parking and vehicle registration regulations.

Issued parking citations using an iPhone and a parking enforcement application.

Facilitated the towing of vehicles upon verifying outstanding citations.

Responsible for supervising staff in the absence of immediate supervisor.

• Prepared and sent written correspondence to remind customers of parking citations and fees.
• Completed all necessary paperwork accurately and efficiently to ensure proper documentation of transactions.
• Resolved customer complaints to maintain high satisfaction levels.
• Prepared and sent pending court dates to all Norfolk Police Departments for parking citations via email.