Juanita Barron
Colorado Springs,CO
Summary
Highly focused professional who is skilled at Clerical Medical responsibilities with a strong attention to details. Employs professional and superior communication skills to meet client and company needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Scheduler
DaVita Medical Group
Colorado Springs, CO
01.2019 - Current
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
- Organized patient files and streamlined operations to improve efficiency
- Completed skilled administrative work to support all office staff and operational requirement
- Enhanced office efficiency by handling 100+ callers per day
- Managed master calendar and scheduled appointments for 9 providers based on optimal patient loads and clinician availability
- Organized paperwork such as charts and reports for office and patient needs
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
Medical Receptionist, File Clerk, Medical Schedule
Add staff Temporary Job Placement
Colorado Springs, CO
10.2015 - 01.2017
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Completed skilled administrative work to support all office staff and operational requirements
- Carefully transcribed phone messages and relayed to appropriate personnel
- Adhered to strict HIPAA guidelines at all times to protect patient privacy
- Adeptly managed multi-line phone system and pleasantly greeted all patients
- Checked patient data including insurance, demographic and health history to ensure all information was current
- Promptly answered multi-line phone system and greeted callers enthusiastically
- Scheduled, rescheduled and handled cancelled appointments for patients
Receptionist
Office Team
Colorado Springs, CO
02.2015 - 08.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Kept reception area clean and neat to give visitors positive first impression
- Scheduled office meetings and client appointments for team of 30 professional Administrative Assists to Head Coordinator
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers
Education
High School Diploma - American Academy Professional Coders
Michigan State Medical Society Certificates
East Lansing, MI2012
Skills
- Schedule and calendar management
Staff leadership and direction
- Data entry
- Triaging
- Electronic Medical Records
- Patient Care
- Multi-phone Lines
- Type 60 wpm
- Excel Spreadsheets
- Microsoft Office Proficiency
- Trainer
- Team Builder
- Strong problem Solver
- Works well under pressure
- Billing and coding
Certification
American Academy of Professional Coders
Timeline
Medical Scheduler
DaVita Medical Group
01.2019 - Current
Medical Receptionist, File Clerk, Medical Schedule
Add staff Temporary Job Placement
10.2015 - 01.2017
Receptionist
Office Team
02.2015 - 08.2015
High School Diploma - American Academy Professional Coders
Michigan State Medical Society Certificates