Juanita Brown
Tampa,FL
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Manager
McDonald's
Tampa, FL
02.2007 - 09.2024
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Supervised daily operations including scheduling shifts, assigning duties.
- Implemented new procedures or systems to improve efficiency within the organization.
Education
GED -
Cornerstone Correspondent School
Gainesville, GA01-2006
Skills
- Employee Performance Evaluations
- Operations Management
- Sales monitoring
- Product and service knowledge
- Recruiting and interviewing
- Employee Scheduling
- Task Delegation
- Policy Enforcement
- Money Handling
- Policy administration
- Staff Management
- Team motivation
- Sales Reporting
- Orientating and training
- Customer Relations
- Employee engagement
- Sales Strategies
- Staff Training and Development
- Sales Growth
Certification
serv safe certified
Timeline
Assistant Manager
McDonald's
02.2007 - 09.2024
GED -
Cornerstone Correspondent School