Quality Control Specialist with 15+ years of experience, recognized for reliability, and a detail-oriented approach. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly.
Overview
30
30
years of professional experience
Work History
Quality Systems Technician
Robert Bosch Tool
Lincolnton, NC
02.2025 - Current
Assists with internal audits of quality systems across the organization.
Notifies suppliers to resolve quality issues related to incoming shipments.
Assesses materials, parts and products for conformance with quality control requirements and production specifications.
Inspects incoming shipments for accuracy and completeness prior to release.
Performs visual inspections on incoming materials using precision measuring instruments such as calipers and micrometers.
Documents inspection results by completing reports and logs and summarizing and entering data into quality database.
Provides support and guidance to colleagues to maintain a collaborative work environment.
Creates customer complaints due to issues found with defective products.
Generates 8D reports and sends to supplier along with complaints.
Quality Shift Coordinator
Robert Bosch Tool
Lincolnton, NC
06.2021 - 01.2025
Fostered a team-oriented environment to increase morale and productivity.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Issued customer complaints promptly to maintain a high level of satisfaction.
Delegated tasks to employees and monitored activities and task completion.
Upheld company standards and compliance requirements for operations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Communicated effectively with management regarding any changes or updates that needed to be implemented.
Checked orders for quality and completeness.
Maintained accurate records of attendance, overtime, and other relevant information.
Delegated work to staff, setting priorities and goals.
Quality Inspector
Robert Bosch Tool
Lincolnton, NC
05.2009 - 05.2021
Trained newly hired employees by explaining company procedures, job duties and performance expectations.
Assessed finished items for defects and ordered reworks to eliminate irregularities.
Inspected packaging for completeness, correctness and damage prior to shipping out orders.
Performed visual inspections of components for surface defects such as scratches, dents, burrs.
Checked product accuracy against blueprints and drawings.
Reported any nonconforming parts to Quality Manager or Production Supervisor.
Order Assembler
Robert Bosch Tool
Lincolnton, NC
06.2006 - 04.2009
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Maintained a safe working environment by following all safety procedures and regulations.
Placed products on conveyors for final wrapping and shipment.
Machine Operator/Helper
Robert Bosch Tool (formerly Vermont American)
Lincolnton, NC
11.1994 - 05.2006
Reported any defective parts found while inspecting product quality during the production process.
Loaded raw materials into machines for processing.
Counted number of finished products to confirm accurate completion of work orders.
Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
Documented daily production data and submitted accurate time logs to keep management up-to-date.