Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Communityserviceactivities
Areasofspecialty
Accomplishments
Timeline
Generic

JUANITA JAMISON

Monee,IL

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of resolving constituent requests. Energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities.

Overview

23
23
years of professional experience
1
1
Certification

Work History

NRC Clinical Services Supervisor

Illinois Department of Corrections
Joliet, USA
12.2022 - Current
  • Schedule monthly assignments for counselors.
  • Assign EDSC (Earned Discretionary Sentence Credit) for individuals in custody to be completed by counselors.
  • Review and submit reclassifications from the TR109 report.
  • Assign ATC submissions, review, and approve transfers at the CWS level.
  • Review and approve PRB orders.
  • Facilitate monthly staff meetings, oversee restrictive housing meetings.
  • Coordinate immediate transfers for individuals in custody due to discipline, or otherwise.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Acts as a liaison between upper management and staff, facilitating open communication.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Streamlined workflow processes among staff, reducing project completion times.
  • Maintained positive working relationship with fellow staff and management.
  • Resolved constituent complaints in a timely manner, while ensuring constituent satisfaction.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Worked with cross-functional teams to achieve goals.

Correctional Counselor II

Illinois Department of Corrections
Joliet, USA
02.2017 - 07.2023
  • Provide face to face interaction with Individuals in Custody on Caseload
  • Act as liaison between corrections departments and individuals in custody
  • Facilitate Group discussion and classes for life skills, substance use, conflict resolution etc
  • Assist family of Individuals in custody with questions
  • Answer Grievances submitted through counselor process
  • Facilitate legal and judge calls
  • Assist adjustment committee with hearing major and minor tickets
  • Completed all course work for CADC

Correctional Officer

Illinois Department of Corrections
Joliet, USA
10.2010 - 02.2017
  • Member of Employee Recognition Committee
  • Maintain safety and security of institution
  • Escort Individuals in Custody to and from areas in the institution
  • Qualified yearly with weapons training
  • Escort individuals on Writs
  • Ensure safety of cell house during inmate movement

Director of Prevention

Caris Prevention Services
Chicago, USA
09.2004 - 06.2009
  • Demonstrated leadership to a staff of 10 who skillfully and passionately operated the program
  • Successful at achieving proposed objectives for federally funded program which included, sexual health education to high school and middle school students, parent workshops, community collaboration, and media recognition
  • Advocated for program on a local level with state officials
  • Ensured operational budget was utilized accurately, according to federal guidelines and in a timely manner
  • Collaborated with other community agencies to ensure sustainability of program implementation and success
  • Masterfully provided reports to federal agency stating accomplishments of program
  • Yielded analysis from pre/post surveys that concluded program was effective
  • Contributed in weekly senior leadership meetings to discuss strategic and tactical goals of organization
  • Facilitated group and individual therapy to students utilizing cognitive behavioral techniques
  • Provided educational workshops that focused on building healthier lifestyles among at-risk teens
  • Connected teens to agencies or resources according to present needs

Intensive Stabilization Therapist-Internship

Human Resources Development Institute
Chicago, USA
07.2007 - 09.2008
  • Created and adhered to treatment plans as well as provided individual/group therapy for clients diagnosed with developmental delays, schizophrenia, bi-polar disorder, dissociative identity disorder, depression, substance abuse, suicidal ideation, ptsd, mood disorders etc
  • Worked with case managers to ensure clients were accessing the necessary resources to be successful in their daily living according to treatment plans and overall goals
  • Participated in staffings as an advocate for the client to discuss happenings in residential facility and to hold them responsible for their behavioral progress
  • Successfully developed and facilitated 8-week group work sessions for clients that resulted upon completion the graduation of participants to the next level which would entail handling more personal responsibility
  • Utilized MET as a technique for therapy sessions

Revenue Recovery Supervisor

United Parcel Service
Hodgkins, USA
07.2002 - 01.2008
  • Demonstrated leadership to a staff of 22 auditors in finance department whose responsibility was to recovery misplaced revenue
  • Worked hard to ensure internal customers were satisfied with current business process
  • Responsible for maximizing capacity of staff to ensure efficient auditing resulting in the most revenue recovered as possible
  • Provided weekly excel reports that documented the revenue successfully recovered for the week which averaged in excess of $1million dollars
  • Administered proper documentation and discipline to employees as a result of performance or attendance concerns

Education

Masters of Arts - Professional Counseling

Argosy University
Chicago, Illinois
06.2008

Bachelor of Arts - Psychology

Governors State University
University Park, Illinois
12.2005

Skills

  • Staff Management
  • Casework management
  • Report management
  • Mental health disorders
  • Assessment and Intake
  • Qualified Mental Health Professional
  • MET/CBT Techniques
  • Facilitation of group workshops
  • Individual and group counseling
  • CADC Candidate
  • Employee development
  • Processes and procedures
  • Task delegation
  • Verbal and written communication
  • Documentation and reporting
  • Public speaking

Affiliations

  • Member of Illinois Counseling Association
  • Member of National Association of Blacks in Criminal Justice

Certification

CADC Candidate, 2024

Communityserviceactivities

  • Work with youth through afterschool tutoring program provided by Restoration Ministries in Harvey, IL
  • Conducted Counselor Training to 50 trainees in Belo Horizonte, Brazil
  • Provided Sexual Health education classes to youth in St. Vincent and the Grenadines
  • Provided Sexual Health Education Classes weekly with participating at-risk youth through Chicago Youth Centers
  • Coach Girls 12U Fast-pitch softball team

Areasofspecialty

  • Supervision of Staff
  • Casework management
  • Report management
  • Mental Health disorders
  • Assessment and Intake
  • Qualified Mental Health Professional
  • MET/CBT Techniques
  • Facilitation of group workshops
  • Individual and group counseling
  • CADC Candidate

Accomplishments

  • 2024 Stateville C.C. Non-Security Employee of the Year

Timeline

NRC Clinical Services Supervisor

Illinois Department of Corrections
12.2022 - Current

Correctional Counselor II

Illinois Department of Corrections
02.2017 - 07.2023

Correctional Officer

Illinois Department of Corrections
10.2010 - 02.2017

Intensive Stabilization Therapist-Internship

Human Resources Development Institute
07.2007 - 09.2008

Director of Prevention

Caris Prevention Services
09.2004 - 06.2009

Revenue Recovery Supervisor

United Parcel Service
07.2002 - 01.2008

Masters of Arts - Professional Counseling

Argosy University

Bachelor of Arts - Psychology

Governors State University

Similar Profiles

CREATE PROFILE
JUANITA JAMISON