Job Search Status
Open to workDesired start date: Flexible
Open To Work
Juanita Johnson
West Palm Beach,FL
Work Preference
Summary
Detail-oriented legal administrative professional with extensive experience supporting personal injury attorneys. Expertise in managing complex case files and preparing legal documents, which streamline legal processes and enhance client satisfaction. Strong organizational and communication skills ensure efficient collaboration and effective time management.
Overview
25
25
years of professional experience
Work History
Remote Sales Screener
Automotive Services LLC
West Palm Beach, FL
01.2025 - Current
- Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships.
- Provided accurate information about products or services to customers.
- Improved product knowledge on a continuous basis to provide optimal service and achieve sales quotas.
- Adhered to all company policies and procedures when dealing with customers.
- Collaborated with other departments within the organization when necessary.
Phone Bank Operator
Supervisor for Board of Elections (AppleOne Staffing)
West Palm Beach, FL
10.2024 - 12.2024
- Responded to inquiries from registered voters, delivering accurate information and resources to facilitate informed voting.
- Opened and organized mail-in ballots for efficient processing, contributing to streamlined election procedures.
- Collaborated with team members to enhance precision in ballot counting processes, ensuring reliable election outcomes.
- Maintained cleanliness of work area and equipment, adhering to safety regulations.
Legal Secretary
Law Office of Eric May
Washington, DC
01.2000 - 07.2010
- Administrative support to attorneys through preparation of case files, including but not limited to interrogatories, motions, pleadings and correspondence
- Managed attorney calendars and scheduled client meetings efficiently.
- Scheduled client meetings, depositions, hearings, mediations, and expert witness testimony
- Communicated daily with clients to provide case status updates and address inquiries.
- Coordinated communication among clients, attorneys, and court personnel to ensure seamless information flow.
- Prepared legal documents and correspondence for court filings and client communication.
- Assisted in drafting pleadings, motions, and briefs under attorney supervision.
- Organized case files and documentation for efficient retrieval and reference.
- Implemented office procedures to enhance workflow and improve document management.
- Proofed documents and submitted to attorneys for review.
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Front desk and receptionist duties as needed
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Maintained attorney calendars by keeping track of appointments, meetings and conferences.
- Coordinated and scheduled meetings and telephone conferences.
- Processed and distributed invoices to bill clients.
- Transcribed dictation from audio recordings into written form utilizing digital recording equipment.
Legal Assistant
DeCaro, Doran, Siciliano...
Bowie, MD
01.1991 - 01.1998
- Coordinated client meetings, depositions, hearings, mediations, and expert witness testimony to ensure seamless legal processes.
- Facilitated daily communication with clients, medical offices, insurance companies, and courts to maintain case progress and client satisfaction.
- Provided comprehensive administrative support to attorneys through preparation of legal documents and correspondence.
- Managed attorney calendars to optimize scheduling and productivity.
- Maintained meticulous case files to ensure organization and accessibility.
- Entered attorney time daily and reviewed monthly billing statements for accuracy and necessary revisions to support timely client invoicing.
Education
Associate's degree - Criminal Justice
College of Southern Maryland
La Plata, MD01-1992
Skills
- Sales call management
- Effective communication abilities
- Organizational and time management skills
- Proficient in Microsoft Office
- Receptionist experience
- Verification of information
- Legal administrative skills
- Knowledge of insurance defense and personal injury law
Timeline
Remote Sales Screener
Automotive Services LLC
01.2025 - Current
Phone Bank Operator
Supervisor for Board of Elections (AppleOne Staffing)
10.2024 - 12.2024
Legal Secretary
Law Office of Eric May
01.2000 - 07.2010
Legal Assistant
DeCaro, Doran, Siciliano...
01.1991 - 01.1998
Associate's degree - Criminal Justice
College of Southern Maryland