Juanita Jones
Fort Collins,CO
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at Northern Colorado Plumbing & Services. Skilled in data entry and customer service, demonstrated through meticulous attention to detail and a positive attitude. Goes above and beyond basic administrative tasks and takes on multiple projects at once. Enthusiastic and eager to contribute to team success through hard work.
Overview
9
9
years of professional experience
Work History
Office Assistant
Northern Colorado Plumbing & Services
02.2021 - 07.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Permit Technician
Grand County
11.2020 - 01.2021
- Handled large volumes of incoming inquiries via phone calls, emails, or walk-in appointments professionally while managing competing demands on time effectively.
- Provided exceptional customer service by assisting applicants in navigating the permitting process, answering questions, and offering solutions to potential issues.
- Ensured accurate permit issuance by thoroughly reviewing applications and verifing against Assessors office database information.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Delivery Driver
Fed Ex Ground
02.2015 - 04.2019
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
High School Diploma -
North Pole High School
North Pole, AKNo Degree -
University of Fairbanks
Fairbanks, AKSkills
- Customer service
- Positive attitude
- Data entry
- Dedicated team player
- Administrative support
- Mail sorting and distribution
- Meticulous attention to detail
- Payment processing
Timeline
Office Assistant
Northern Colorado Plumbing & Services
02.2021 - 07.2024
Permit Technician
Grand County
11.2020 - 01.2021
Delivery Driver
Fed Ex Ground
02.2015 - 04.2019
High School Diploma -
North Pole High School
No Degree -
University of Fairbanks
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