Juanita Lane
Athens ,GA
Summary
Proven in enhancing front-end performance and customer service at Kroger Grocery Store, I excel in machine operation and team collaboration. My proactive approach led to significant efficiency improvements and a positive work environment. Skilled in product packaging and possessing keen attention to detail, I adeptly balance heavy lifting with exemplary communication.
Overview
16
16
years of professional experience
Work History
Front End Associate
Krogers Grocery Store
09.2023 - 11.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Machine Operator
Ethicon Johnson & Johnson
04.2019 - 10.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Labeler Operator
Pilgrim Pride
01.2013 - 04.2017
- Calibrated labeler machines regularly to ensure optimal performance and reduce errors during operation.
- Reduced downtime by performing routine maintenance on labeling machinery and equipment.
- Participated in continuous improvement initiatives, offering suggestions for optimizing processes and reducing waste.
- Loaded raw materials into machines efficiently while carefully handling delicate components to prevent damage or waste.
- Maintained a clean and organized workspace for increased efficiency and safety compliance.
- Maintained count of all shipped out products. labeled each product that was shipped out of pilgrim pride.
- Coordinated with other departments to address any discrepancies in product specifications or packaging requirements, ensuring seamless operations throughout the facility.
Return Processing Associate
Anderson Merchandisers, LLC
07.2013 - 11.2013
- Managed delicate situations involving dissatisfied customers with professionalism and empathy, ultimately resolving disputes amicably.
- Cultivated a supportive work environment by sharing best practices among team members and offering assistance where needed.
- Utilized advanced software programs for tracking return information, maintaining up-to-date records on all processed transactions.
- Maintained a clean and organized workspace, enabling efficient handling of multiple returns simultaneously.
Package Handler
FedEx:Ground
03.2011 - 04.2013
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Fitting Room Associate
Target
03.2009 - 04.2010
- Checked fitting room stalls and sorted merchandise to racks.
- Cleaned and maintained fitting rooms regularly.
- Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
- Organized clothing and accessories that customers had returned to fitting room desk.
- Answered customer telephone calls to provide information about store policies and available merchandise.
Education
No Degree - C.N.A
Pima Medical Institute
Duluth, GA03-2022
High School Diploma -
Clarke Central High School
Athens, Ga05-2010
Skills
- Customer service
- Time management
- Front-end performance optimization
- Product restocking
- Machine operation
- Product packaging
- Order fulfillment
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Attention to detail
- Good communication
- Machinery operation
Timeline
Front End Associate
Krogers Grocery Store
09.2023 - 11.2024
Machine Operator
Ethicon Johnson & Johnson
04.2019 - 10.2023
Return Processing Associate
Anderson Merchandisers, LLC
07.2013 - 11.2013
Labeler Operator
Pilgrim Pride
01.2013 - 04.2017
Package Handler
FedEx:Ground
03.2011 - 04.2013
Fitting Room Associate
Target
03.2009 - 04.2010
No Degree - C.N.A
Pima Medical Institute
High School Diploma -
Clarke Central High School
Similar Profiles
Jamorris BrooksJamorris Brooks
Courtesy Clerk at Krogers Grocery StoreCourtesy Clerk at Krogers Grocery Store
Loren Z. JonesLoren Z. Jones
Clerk at Krogers Grocery StoreClerk at Krogers Grocery Store
Juan Alex SermenoJuan Alex Sermeno
Associate at Krogers Grocery StoreAssociate at Krogers Grocery Store