Juanita Langham
Mexia,TX
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
3
3
years of professional experience
Work History
Receptionist
Rettig Family Health Car
Groesbeck, TX
08.2014 - 08.2016
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
Restaurant Manager
Los Pepes
Groesbeck, TX
05.2013 - 02.2015
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw food preparation and monitored safety protocols.
Education
Associate of Science - Nursing
Navarro College
Corsicana, TXHigh School Diploma -
Groesbeck High School
Groesbeck, TX06.2012
Skills
- Organization skills
- Time Management
- Data Entry
- Strategic Planning
- Attention to Detail
- Problem-Solving
- Punctual and Reliable
- Computer Proficiency
- Billing and Invoicing
- Telephone Etiquette
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Rettig Family Health Car
08.2014 - 08.2016
Restaurant Manager
Los Pepes
05.2013 - 02.2015
Associate of Science - Nursing
Navarro College
High School Diploma -
Groesbeck High School