Summary
Overview
Work History
Education
Skills
Certification
Phone
Timeline
Generic

Juanita Roller

Columbus,OH

Summary

Experienced social worker with a strong academic background. Proficient in student training, problem solving, and computer skills. Knowledgeable social worker with 15 years of experience with OSU social work field placement students and at least 10 years of group and individual supervision for LSW staff to help them obtain their LISW. Patient, understanding and supportive of fellow team members.

Overview

32
32
years of professional experience
1
1
Certification

Work History

CLINICAL EDUCATOR

OSU Wexner Medical Center
05.2021 - Current
  • Demonstrates expertise in Case Manager/Social Work staff education, practice and care delivery, evidence-based practice and research, and collaborates with other disciplines in professional development activities
  • Responsible for facilitating the educational activities of the Care Management Department, to include, but not limited to orientation and continuing education activities for professional development
  • Incorporates knowledge and skill in CM/SW theory and practice, adult learning principles and best practice educational standards
  • Serves as a role model and resource for staff within the department and institution.

CLINICAL CASE MANAGER

OSU Wexner Medical Center
08.2014 - 05.2021
  • Responsible to meet with patients/families to complete assessments, assess for risks and discharge needs
  • Help patients/families transition to outpatient settings by answering questions to help them understand their level of care needs
  • Assist with follow up appointments to help decrease readmission rates
  • Work closely with the medical team (nurses, therapists and physicians) to achieve the best outcome for our patients
  • Apply knowledge and skill base to work with all team members, patients and family to help with safe discharge planning and decrease length of stay.

MEDICAL SOCIAL WORKER

OSU Wexner Medical Center
12.2004 - 08.2014
  • Responsible for meeting with patients and families to complete psychosocial assessments to assess risk for any patient needs, social support, assistance or referral to community social agencies
  • Assist with discharge planning, transportation, and durable medical equipment set up
  • Work with a multidisciplinary team to assess patients and set up the appropriate care needed with spinal cord and general rehab patients
  • Work with a team to meet length of stay requirements as well as patient needs
  • Assist in social work student training at the university when they are interested in learning about rehabilitation social work.

RENAL SOCIAL WORKER

Davita Dialysis
07.2000 - 12.2006
  • Responsible for providing support and direction for patients and families through casework including psychosocial assessments, counseling and crisis intervention
  • Facilitate optimal social and mental health for patients
  • Assist patients in identifying and obtaining available insurance and resources
  • Counsel and educate patients and families about Advanced Medical Directives
  • Participate in patient care conferences and collaborate with other members of the multidisciplinary team to develop comprehensive evaluations or plans.

ADMISSION COORDINATOR / SOCIAL SERVICE DIRECTOR

Altercare of Alliance
02.1992 - 06.2000
  • Responsible for building and developing nursing center census and quality mix by providing prospective residents and/or responsible parties with appropriate information and assistance for admission to the nursing center, conducting personalized tours for all primary referral sources and interested parties
  • Ensure residents are informed of their rights and responsibilities, assisting with adjustment of the resident and family to the center, as well as coordinating the residents discharge.

Education

Human Services Management, Certificate Program in Leadership -

THE OHIO STATE UNIVERSITY
Columbus, OH
2014

Master of Science in Social Administration -

CASE WESTERN UNIVERSITY
Cleveland, OH
12.1999

Masters of Education in Rehabilitation Counseling -

KENT STATE UNIVERSITY
Kent, OH
12.1991

Bachelor of Arts in Psychology -

KENT STATE UNIVERSITY
Kent, OH
05.1990

Skills

  • Organizational and Problem-solving Skills
  • Effective Communication and Relationship Building
  • Staff Development through Individual and Small Group Instruction
  • Mentoring and Coaching
  • Progress Monitoring of New Staff and New Initiatives
  • Interprofessional Teamwork and Collaboration
  • Time management abilities
  • Adaptability and Flexibility

Certification

  • Commission for Case Manager Certification, CCM
  • State of Ohio Counseling and Social Work Board, LISW-S

Phone

work: 614-814-0479, cell: 614-431-8382

Timeline

CLINICAL EDUCATOR

OSU Wexner Medical Center
05.2021 - Current

CLINICAL CASE MANAGER

OSU Wexner Medical Center
08.2014 - 05.2021

MEDICAL SOCIAL WORKER

OSU Wexner Medical Center
12.2004 - 08.2014

RENAL SOCIAL WORKER

Davita Dialysis
07.2000 - 12.2006

ADMISSION COORDINATOR / SOCIAL SERVICE DIRECTOR

Altercare of Alliance
02.1992 - 06.2000

Human Services Management, Certificate Program in Leadership -

THE OHIO STATE UNIVERSITY

Master of Science in Social Administration -

CASE WESTERN UNIVERSITY

Masters of Education in Rehabilitation Counseling -

KENT STATE UNIVERSITY

Bachelor of Arts in Psychology -

KENT STATE UNIVERSITY
Juanita Roller