Rita Hayward
Saint Petersburg,FL
Summary
Experienced Clinical Professional with a strong background in Clinical Research. Over fifteen years of managing and implementing Good Clinical Practices. With a deep understanding of adult learning principles, clinical procedures, as well as teaching and evaluation methodologies. Noteworthy for promoting evidence-based practices, improving patient outcomes, and fostering interdisciplinary collaborations within medical teams. Committed to continuous professional development and staying current with emerging trends in a clinical environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Clinical Educator
Covenant Metabolic Specialist
Bradenton, FL
06.2024 - Current
- Developed, implemented, and evaluated training programs to ensure staff are meeting the standards of quality and safety in patient care
- Conducted assessments of staff skill level and provided feedback to improve their competency.
- Facilitated orientation sessions for new hires to introduce them to the clinical environment and policies.
- Created lesson plans based on current evidence-based practices that were tailored to meet individual learning needs.
- Mentored clinicians as needed throughout their onboarding process with the organization.
- Developed strategies for measuring effectiveness of training programs through pre and post tests or other methods.
- Prepared reports summarizing results from trainings or other activities related to clinical education.
Clinical Operations Manager
Synergy Healthcare
Bradenton, FL
10.2021 - 05.2024
- Developed and implemented clinical operations processes to ensure compliance with regulatory requirements.
- Coordinated the development of clinical protocols, informed consent forms, case report forms, and other study documents.
- Managed the recruitment process for clinical research studies, including identifying potential sites and investigators.
- Monitored site performance to ensure adherence to Good Clinical Practices guidelines.
- Conducted regular audits to verify accuracy of data collected from clinical sites.
- Provided guidance on budgeting for clinical trials and managed budgets accordingly.
- Ensured timely delivery of essential documents related to clinical research studies such as CRFs and SOPs.
- Collaborated closely with internal teams such as Regulatory Affairs, Quality Assurance, Data Management, Biostatistics, and Medical Writing to ensure successful execution of research projects.
- Coordinated meetings between external vendors and partners involved in the conduct of a study.
- Oversaw daily activities and interactions with patients.
- Managed clinical operations and procedures and enforced adherence to federal and state regulations and healthcare law requirements.
Clinical Research Associate
Actalent
Saint Petersburg, FL
07.2019 - 10.2021
- Conducted site initiation visits and monitored ongoing studies at investigator sites.
- Assessed incoming source documentation for accuracy and completeness against case report forms.
- Provided support in writing informed consent forms, patient diaries, study manuals.
- Ensured proper storage of investigational product at investigator sites per GCP guidelines.
- Interacted with sponsors, CROs, investigators, vendors and subcontractors as needed.
- Adhered to good clinical practices, operating procedures and regulatory requirements.
- Performed pre-study, closeout and interim visits to check on study activities.
Clinical Research Coordinator II
Emory University - Winship Cancer Institute
Atlanta, GA
06.2008 - 06.2019
- Developed and maintained accurate and timely study databases.
- Assisted in the preparation of Institutional Review Board submissions for clinical trials.
- Performed patient assessments, collected and analyzed data, and prepared reports.
- Provided guidance on Good Clinical Practice regulations and other applicable regulatory standards.
- Collaborated with internal departments such as Regulatory Affairs and Data Management to ensure that all studies were conducted in accordance with ICH-GCP guidelines.
- Communicated effectively with investigators, study staff, sponsors, vendors, IRB personnel, and other stakeholders throughout the life cycle of the trial.
- Facilitated resolution of protocol deviations or violations reported by sites or detected through monitoring activities.
- Reviewed medical records for accuracy of source documentation prior to database lock.
- Conducted quality assurance audits at research sites to ensure adherence to protocols, SOPs, regulations, guidelines.
- Prepared informed consent forms for review by ethics committees.
- Provided training to study staff on protocol requirements and GCP regulations.
Supervisor of Medical Oncology
Emory Healthcare Winship Cancer Institute
Atlanta, GA
10.2003 - 06.2008
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Assisted in creating budgets for departmental expenses including personnel costs.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Education
Some College (No Degree) - English Literature
Regent University
Virginia Beach, VASkills
- Performance Improvement
- Evidence-Based Practice
- Clinical Supervision
- Problem solving
- Staff Development
- Clinical expertise
- Organizational skills
- Communication
- Attention to detail
- Study Coordination and Conduct
- Data Management and Reporting
- Monitor Visits and Audits
- Patient Safety and Compliance
- Recruitment & Enrollment
Certification
- GCP Certification
- HIPAA Certification
- IATA Certification
- IV Certification
- Fibroscan Certification
- ACLS
Timeline
Clinical Educator
Covenant Metabolic Specialist
06.2024 - Current
Clinical Operations Manager
Synergy Healthcare
10.2021 - 05.2024
Clinical Research Associate
Actalent
07.2019 - 10.2021
Clinical Research Coordinator II
Emory University - Winship Cancer Institute
06.2008 - 06.2019
Supervisor of Medical Oncology
Emory Healthcare Winship Cancer Institute
10.2003 - 06.2008
Some College (No Degree) - English Literature
Regent University
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