Juanita Solis
San Antonio,TX
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Clinic Manager position. Ready to help the team achieve company goals.
Overview
16
16
years of professional experience
Work History
Procedural Scheduler
Mission Trail Baptist Hospital
10.2022 - Current
- Schedules clinical procedures (Cath Lab, Interventional Radiology, NICL) to promote consistent high-quality clinical care, including scheduling correct procedures, sites, and supplies.
- Schedules and registers patients via phone interaction to organize, arrange, and coordinate patient and facility needs by considering variables such as diagnosis, personal resources, equipment needs, patient availability, patient need, duration of treatment, insurance eligibility, safety needs, and physician orders.
- Allows adequate time for each procedure including individual physician requests, room turnover, and other aspects of the facility schedule.
- Communicate with hospital leadership team regarding scheduling issues.
- Communicates with physician offices to confirm cases, identify special needs, and determine any changes that should take place.
- Build relationships with current and new physicians by effectively communicating scheduling information.
- Promotes positive coworker relationships through teamwork and cooperation.
Scheduler- Labor and Delivery
Mission Trails Baptist Hospital
06.2021 - 04.2022
- Validate scheduling by implementing efficient flow within the unit and ensure adequate availability of staffing.
- Communication within unit, directors and providers to prioritize patients based on urgency, complexity, and availability.
- Retrieved documents (orders, history and physicals, etc.)needed for scheduled procedures.
- Conducted tours for expected mothers.
- Participated in community events to promote our services.
- Back up unit coordinator.
- Actively participated in safety training.
Unit Secretary- Women's Services
Baptist Medical Center
San Antonio, TX
09.2007 - 06.2021
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Expedited patient admissions process by gathering essential data from patients upon arrival and accurately entering it into electronic health records systems.
- Boosted staff morale through clear communication, professionalism, and collaboration in daily activities across various roles within unit.
- Upheld a high standard of patient service by addressing concerns and resolving issues in a timely, empathetic manner.
- Assisted with training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
- Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
- Managed incoming calls and directed them to the appropriate department.
- Maintained rapport with physicians, nurses, and other healthcare personnel.
- Processed lab paperwork and requests according to physicians' orders.
- Performed various administrative tasks by filing, copying, and faxing documents.
- Registered and verified patient records before triage with most up-to-date information.
Education
Master of Science - MS - Public Health Education and Promotion
Walden University
Minneapolis, MN12.2024
Bachelor of Science - Public Health
The University of Texas At Arlington
Arlington, TX12.2022
Associate of Science - Physical Sciences
St. Philip's College
San Antonio, TX08.2020
Associate of Arts - AA - Liberal Arts and Sciences, General Studies and Humanities
St. Philip's College
San Antonio, TX05.2017
Skills
- Attention to Detail
- Schedule Management
- Effective Multitasking
- Teamwork and Collaboration
- Conflict Resolution
- Customer Service
- Non-Violent Crisis Intervention
- Document Management
Timeline
Procedural Scheduler
Mission Trail Baptist Hospital
10.2022 - Current
Scheduler- Labor and Delivery
Mission Trails Baptist Hospital
06.2021 - 04.2022
Unit Secretary- Women's Services
Baptist Medical Center
09.2007 - 06.2021
Master of Science - MS - Public Health Education and Promotion
Walden University
Bachelor of Science - Public Health
The University of Texas At Arlington
Associate of Science - Physical Sciences
St. Philip's College
Associate of Arts - AA - Liberal Arts and Sciences, General Studies and Humanities
St. Philip's College
Similar Profiles
Jacob EstradaJacob Estrada
Senior Radiology Tech/ Supervisor CT at Mission Trail Baptist HospitalSenior Radiology Tech/ Supervisor CT at Mission Trail Baptist Hospital
Ruby HernandezRuby Hernandez
Phlebotomist at Mission Trail Baptist HospitalPhlebotomist at Mission Trail Baptist Hospital
Rose HanefieldRose Hanefield
RN, Critical Care at Mission Trail Baptist HospitalRN, Critical Care at Mission Trail Baptist Hospital