Juan José Arango Hernández
Industrial Engineer Student
Orlando,Florida
Summary
OBJETIVE My passion for interacting with other people and willingness to gain experience in the hospitality and customer service industry drive my search for opportunities. Looking for new ways to grow as a person while helping others and a job that will help fulfill this purpose.
Overview
1
1
Language
8
8
years of post-secondary education
5
5
years of professional experience
Work History
VIP Personal Concierge
Theme Park Concierges
Orlando, Florida
05.2021 - Current
- Facilitated visitor requests for dining and tourist attractions by researching various locales.
- Guest assistance with guidance at theme parks.
- Planning and set up of guest vacations while maintaining high standards.
Intuitive Coaching
Life Coaching
Orlando, Florida
06.2020 - Current
- Guiding people to live a positive life, offering comfort and compassion to clients through messages of hope.
- I provide strong, accurate messages and perform readings to help others with coping through loss of loved ones
Front Desk
La Quinta Inn & Suites In
Orlando, FL
09.2017 - 03.2020
- Guest interaction on everyday basis to assist them with luggage, room change, guest processing mail and transportation.
- Organization, managing front desk tasks and set up of lobby and guest public areas while maintaining high standards of guest services and safety.
Office Assistant
Red del color SAS
Medellin, Colombia
01.2016 - 07.2016
- Office file organization.
- Cash management and payments to suppliers.
- List of activities developed in each Project.
Education
Colegio San José de la Salle. High
Articulated Engineering
University EIA, Valencia College, University of Central Florida
02.2013 - 06.2015
December 2.015 - Industrial Engineering
University of Central Florida, Lexis Noosa Australia
Associate of Science - Industrial Engineering
Valencia College
Orlando, FL 06.2016 - 08.2018
Associate of Science - Industrial Engineering
University of Central Florida
Orlando, FL 08.2018 - Current
Skills
Critical thinking
Responsible
Customer service
Computer proficiency
Interpersonal Communication
Planning and Coordination
Analytical skills
Additional Information
- HONORS , Valencia College Dean´s List: Fall 2016
- Disney Co. Training Leadership and Quality Services Certificates: June 2014
Timeline
VIP Personal Concierge
Theme Park Concierges
05.2021 - Current
Intuitive Coaching
Life Coaching
06.2020 - Current
Associate of Science - Industrial Engineering
University of Central Florida
08.2018 - Current
Front Desk
La Quinta Inn & Suites In
09.2017 - 03.2020
Associate of Science - Industrial Engineering
Valencia College
06.2016 - 08.2018
Office Assistant
Red del color SAS
01.2016 - 07.2016
Articulated Engineering
University EIA, Valencia College, University of Central Florida
02.2013 - 06.2015
December 2.015 - Industrial Engineering
University of Central Florida, Lexis Noosa Australia
Colegio San José de la Salle. High