Juan Leonardo Diaz

I play a crucial role in providing exceptional dining experiences to our guests by delivering high-quality service, taking accurate orders, and ensuring guest satisfaction. The ideal candidate will be customer-focused, possess excellent communication skills, and thrive in a fast-paced environment.

• Coordinated closely with other crew members for efficient execution of tasks, fostering strong teamwork on site.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Used slow periods to restock supplies, ice, trays, and delivery bags.