Juan Manuel Flores
San Antonio,TX
Summary
Data Analyst with knowledge of developing and implementing successful proposals that improved customer satisfaction, resulting in new contracts. Proven to use personal and technical skills to create business solutions. Highlights include data wrangling, statistical programming, reporting actionable insights to stakeholders, and managing databases.
Overview
2
2
years of professional experience
Work History
Proposal Coordinator
Clear Channel Outdoor Holdings Inc
02.2022 - Current
- Assisted experienced Campaign Strategists and subject matter experts in driving continuous improvement
- Utilized Microsoft Excel, Power BI, and SQL to create deliverables, making complex reports easier to understand for B2B sales
- Leveraged CRM data to improve proposal completion time by 30%, from 3 hours to 1 hour, resulting in higher customer satisfaction
- Successfully secured contracts totaling an increase of over $10,000,000 dollars in revenue in 4 months by crafting proposals that demonstrated a deep understanding of client needs and industry challenges
- Maintained a comprehensive database of proposal content by storing unstructured data in Microsoft Access
- Reviewed and quality-controlled pricing data for accuracy, including production rates, discount rates, and taxes.
Education
MBA - Data Analytics
Texas A&M University- Corpus Christi
08.2023
Bachelor of Science - Allied Health
Texas A&M University
08.2021
Skills
- Microsoft Office Suite
- Programming Languages (eg, Python, SQL, SAS)
- Data Visualization tools (eg, Tableau, Microsoft Power BI, MapInfo)
- Predictive Analysis
- CRM Software Expertise
- Customer Service
- Communication
- Cross Functional Collaboration
- Time Management
Projects
Operations Management Project: Optimization Model using Linear Programming in Excel.
Managerial Finance Project: Capital Budget Analysis
Data Science Project: Framingham Heart Study using univariate and multivariate analysis in SAS.
Python Project: Created a GUI-based tax calculator program.
Languages
Spanish
Professional Working
Timeline
Proposal Coordinator
Clear Channel Outdoor Holdings Inc
02.2022 - Current
MBA - Data Analytics
Texas A&M University- Corpus Christi
Bachelor of Science - Allied Health
Texas A&M University
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