Juan Ángel Apolinar (Polo) Ramírez Enríquez

Manage key customer accounts, overseeing quoting, billing, credit memos, and account setup.

Coordinate shipping logistics and ensure accurate order fulfillment.

Utilize Oracle (Service Depot) for full order lifecycle management.

Act as liaison between customers, logistics, and internal departments to resolve discrepancies efficiently.

• Contact and mediator between the factory and dealers, revise, analyze and solve Issues related to the FG (Leisure Boats).
• Closely work with QC department and NPI to support on corrective actions that will avoid any recurrences on defects that may apply for current production.
• Support on OBS and Excess material, by moving it to other factories.
• Raw Material Sales and intercompany Transfers.
• (Brunswick Compañias de Mexico, SA. De CV)

• Liaison between onsite customer, and repair centre management, aligning both parties' requirements to fulfil the final customer needs on time by complying with the warranty times and protecting the assets from the customer, this based on the results provided from the technical analysis of the Microsoft devices, managed on the repair centre.
• Regular activities include Close Interaction with customer and affiliates, Reports regarding managed inventories, received warranties, status, QC verifications, Secure disposal for dangerous material.
• This position managed a HC of specialists and clerks that support the activities and solutions for the special flags or devices.
• (Microsoft Transition)

• Responsible for direct labour recruitment & selection for two local factories, processes include Interviews, Psychological & Dexterity test application, medical evaluations, hiring and Induction Course for DL & IDL Employees.
• Support IDL, R&S Hiring Process, manage employee morale activities to reduce attrition, Seasonal events management.
• Promote company's employment vacancies in Job Fairs, Campus Conferencing, local media & social networks.
• Build a trust and collaborative relationship with employees at all levels to measure 'Sense and Engagement' with the company, this activity helped prevent any possible problems and/or avoid attrition.
• Primary contact with Government Employment Chambers (Country, State & local), Maquila Industry Associations (USA&MEX), NGO's and Universities to attract talents for professional development (Co-Op) and experienced possible hires.
• Coordinate corporate communications projects and focalize to comply with Labour Laws, Union.

• Key collaborator between the headquarters and region site to localize and Implement projects managed by Corporate Areas such as Human Resources, Legal, Security and Strategic Planning.
• Support HR Area on differ activities to maintain a solid and clear interaction with employees, union representatives and serve as vinculative stake holder with local universities to develop and support hiring processes for new graduates.
• Manage Internal Communications to all levels, contact for NGO and Local Government relationships.
• Assist Factory director and local staff on activities related to factory issues, presentations, and serve as host to VIP guests.
• Responsible for factory events, PR Activities and Spokesman on community fairs that promoted the brand.
• Member of Microsoft Global Communications, interact with other countries facilities and contribute with Marketing, PR Agencies, and Internal areas to support our brand launches or system updates.
• Key Liaison on the NOKIA-Microsoft Transition, responsible of all the Communications and support on Legal policies and Corporate Strategy.
• (NOKIA Transition)

• Lead, analyse and implement projects that will enhance the better use of resources to increase the productivity and decrease costs.
• Implement a Scrap disposition process that meet global security, environmental policies and complies with customs regulations, this project benefited the factory with a 5M Euro recovery from duties.
• Reduce a 33% on annual work wear investment 5's Culture deployment and training for more than 1K employees.
• Maintain ESD and Dust control regulations for the factory.
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Regional Procurement Specialist -Americas

Responsible for Materials Procurement for LTA Sites; Argentina, Brazil and Mexico on Electrical, Metals & Mechanical Commodities for ENO, SOP, FA1 Manufacturing Modes.

Regular Activities Include: Ramp Up / Ramp down Materials Implementation to Mass Production as well as deployment Projections, ST Forecasting & Planning, Execution Inventory Control, SOX Compliance, VMI Implementation, Inbound & Outbound Logistical Coordination. o Maintain Acceptable DOS (Days of Supply) Levels to Avoid Excess and Obsolescence Liabilities, Reporting & Invoicing. This Position Required Traveling to Other Nokia Facilities Internationally for Training, F2F Meetings, Benchmarking and Streamline Project Launches as Well as Visit Suppliers Worldwide Sites for Meetings, Evaluations & QC Assessments. o Interaction with Sourcing Collaborative Groups Such as: Supplier Integration Managers, Purchasing Managers and Mid Term Materials Availability Specialist for all Issues Related to Changes on Legal International Compliance, Supplier Evaluations and Other activities related to the area. Ex-Pat Employee in Nokia Brazil During 2010 & 2011, To Support Site Sourcing area and Learn NWO and Projects of International Visibility which were led by my management. Support for Global Sourcing Colleagues in China & Europe for ST & MT Activities Related to Supply Chain Management for Factories in: ASIA, EUROPE & AMERICA. Lead Global Project for The Supplier Collaboration Community, Based on Collaborative Practices & Communication between NOKIA Sourcing Areas & Suppliers

• During My Collaboration with This Factory I Held Three Different Positions Increasing My Areas of Responsibilities and Developing Additional Knowledge.
• Buyer Managed Chain Supply of Electrical Commodities; PWB, PCB and Cable Maintain Safety Stock Levels and Coordinate Activities with Engineering and Design Areas to Re-Work or Apply Conversions To Better RM and Avoid Liabilities and EX/OB.
• Inventory and Cycle Count Supervisor. - Coordinate and Assign Inventory Audits to Cycle Count Personnel (7) make Necessary adjustments based on Results to Maintain Inventory Accuracy.
• EX/OB Specialist. - This Position Interacted with all Areas to Avoid Losses due to Obsolescence Applied Processes to Avoid Write-Offs which affected P&L Books.
• Applied SARBOX, to processes and activities to Comply with This Regulation.
• (Whirlpool Transition)

• Inventory Administrator. - Analyze and Assign Disposition of RM & FG, Request Reserves for Disposition Complying with SOX Regulations.
• Expense Report Administrator. - Audit Expenses Made by Global LT and Sales Personnel to Comply with Fiscal Regulations and Company Policies, Manage Fund Transfers, Coordinate VAT audits, Accounts Payable Duties, Travel Arrangements, Contracting Suppliers and Negotiate Preferred Rates for Services.
• International Trade Compliance Specialist. -Analyze & Apply all International Trade Benefits to RM, FG & EQ, Imported or Exported by the Company.
• Lead Transfer of New Product Lines or Business Units, Work Closely with USA/MEX Custom Departments, Chambers of Industrial Development and Commerce.

• Assist CSR on all Activities Related To: Purchase Orders, Material Purchasing Importation of Blueprints & Films Planning and Scheduling QC Verifications Exportation of FG.
• Close Communication and Relation with Book Editors, Authors and Sales Representatives.