Managed a portfolio of existing accounts and developed new business opportunities within the maritime and offshore sectors in the US northeast region.
Achieved sales targets by effectively managing existing accounts and exploring new business opportunities in the maritime and offshore sectors.
Developed new business opportunities and managed existing accounts to consistently meet sales targets in the maritime and offshore sectors across the US northeast region.
Business Development Coordinator
Hapag-Lloyd America
Miramar, FL
06.2021 - 10.2024
Supported sales and business development efforts by conducting market research and competitor analysis to identify new business opportunities.
Managed client relationships effectively, assisting in the preparation of presentations and sales campaigns to enhance strategic initiatives.
Provided research and analysis to support strategic initiatives, contributing to the identification and pursuit of new business opportunities.
Logistics Coordinator
Tropic Oil Company
Medley, FL
09.2019 - 06.2021
Coordinated and monitored supply chain operations to ensure efficient movement of oil and related materials.
Managed inventory and coordinated transportation to optimize logistics processes using IT tools.
Optimized logistics processes through effective coordination and monitoring of supply chain operations.
Inside Sales Representative
King Ocean Services Inc.
Doral, FL
11.2018 - 08.2019
Sold shipping services to new and existing clients through phone and email, enhancing customer engagement and expanding market reach.
Managed assigned accounts and tracked sales performance, ensuring consistent growth and client satisfaction.
Collaborated with sales team members to optimize strategies and achieve collective targets.
Outside Sales Representative
Panalpina Venezuela
Caracas
03.2012 - 02.2013
Generated leads and cultivated customer relationships to effectively sell Panalpina's freight forwarding services.
Built strong customer relationships by identifying needs and offering tailored freight forwarding solutions, successfully closing sales.
Developed customized solutions to meet customer needs, driving sales and consistently exceeding targets in freight forwarding.
Customer Service & Documentation Representative
Hamburg Sud Venezuela
Caracas
07.2009 - 02.2012
Provided exceptional customer support by addressing inquiries and resolving issues related to billing and shipment information.
Created comprehensive documentation to assist customers in navigating various issues, enhancing their overall experience.
Handled a high volume of phone calls, effectively managing customer relationships and ensuring satisfaction.
Inside Sales Executive
Maersk Line Venezuela
Caracas
07.2005 - 03.2008
Managed assigned customer accounts, pursued new business opportunities, and secured contracts to meet business objectives.
Built and maintained client relationships, identified customer needs, and offered tailored solutions while staying updated on industry trends and regulations.
Utilized CRM tools to manage territory and collaborated internally to resolve customer issues effectively.
Education
Master of Science - Logistics And Supply Chain Management
Florida International University
Miami, FL
08-2024
Bachelor of Science - International Commerce
Universidad Alejandro De Humboldt
Caracas, Venezuela
11-2007
Languages
Spanish
Full Professional
Timeline
Northeast Sales Manager
Viking Life-Saving Equipment
10.2024 - Current
Business Development Coordinator
Hapag-Lloyd America
06.2021 - 10.2024
Logistics Coordinator
Tropic Oil Company
09.2019 - 06.2021
Inside Sales Representative
King Ocean Services Inc.
11.2018 - 08.2019
Outside Sales Representative
Panalpina Venezuela
03.2012 - 02.2013
Customer Service & Documentation Representative
Hamburg Sud Venezuela
07.2009 - 02.2012
Inside Sales Executive
Maersk Line Venezuela
07.2005 - 03.2008
Master of Science - Logistics And Supply Chain Management