Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juanpablo Lopez

Jacksonville,FL

Summary

Dynamic professional with extensive experience at Amazon, excelling in quality control and internal auditing. Proven track record of enhancing product quality and customer satisfaction through effective decision-making and continuous improvement initiatives. Skilled in optimizing processes and training teams, ensuring compliance with industry standards while maintaining a strong customer focus.

Overview

2026
2026
years of professional experience

Work History

Shipping Clerk Managment

Amazon
02.2020 - 05.2022
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Improved shipping efficiency by streamlining packing and labeling processes.
  • Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Prepared detailed reports on shipping activities, providing valuable insights for management decision-making processes.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Processed required paperwork to expedite handling of shipped and received goods.

Quality Auditor

Amazon
  • Audited activities of workers on production lines and shipping and receiving.
  • Enhanced product quality by conducting thorough audits and identifying areas for improvement.
  • Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
  • Maintained a strong understanding of industry regulations and ensured company compliance through regular audits.
  • Improved overall customer satisfaction by ensuring that all products met established quality standards.
  • Educated and oriented employees to improve compliance with quality control protocols.
  • Trained new Quality Auditors on best practices, increasing their proficiency in performing audits effectively.
  • Trained and reviewed work of junior personnel on departmental responsibilities.
  • Monitored departmental forms for compliance to submissions rules and guidelines.

CPT Chaser/TDR Operator

Amazon
02.2020 - 05.2022
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Played key role in process optimization project, resulting in more efficient production line layout.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Truck Driver

Swift Transportation
03.2022 - 01.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero

Truck Driver

JZI Intermodal Logistics
02.2024 - 11.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Truck Driver

IMC Logistics
11.2024 - 05.2025
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Education

High School Diploma -

Mandarin High School
Jacksonville, FL
05.2020

Skills

  • Quality control processes
  • Customer focus
  • Internal auditing
  • Continuous improvement
  • Standards compliance
  • Quality control
  • Decision-making

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Truck Driver

IMC Logistics
11.2024 - 05.2025

Truck Driver

JZI Intermodal Logistics
02.2024 - 11.2024

Truck Driver

Swift Transportation
03.2022 - 01.2024

Shipping Clerk Managment

Amazon
02.2020 - 05.2022

CPT Chaser/TDR Operator

Amazon
02.2020 - 05.2022

Quality Auditor

Amazon

High School Diploma -

Mandarin High School

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