Juan Pablo E. Mejia Marcano
Roanoke,VA
Summary
Dedicated and hardworking professional with a proven track record in delivering excellent service and building strong relationships in fast-paced environments. Experienced in assisting low-income families and minorities, demonstrating a strong commitment to community support. Proficient in Microsoft programs and various computer software, with great time management skills. Bilingual in Spanish and English, adept at meeting customer needs, driving satisfaction, and promoting long-term loyalty. Skilled in handling diverse tasks with accuracy and teamwork.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Samurai Japanese Steak & Sushi Bar
Fairfax , Virginia
2024.02 - 2024.05
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Assisted guests with making food and beverage selections.
- Checked on guests during meals to ensure satisfaction with each course.
- Resolved customer complaints in a polite manner according to company policy.
Cleaner & Organizer Helper (Volunteer)
Total Action for Progress
Roanoke , Virginia
2023.05 - 2023.08
- Transported trash bags to designated disposal areas.
- Emptied wastebaskets and replaced liners.
- Coordinated with other volunteers to facilitate efficient workflow.
- Provided administrative support by filing, sorting, and updating records.
Host
El Rodeo Mexican
Roanoke , Virginia
2023.01 - 2023.08
- Managed incoming calls during busy shifts.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Inspected dining areas for any damages or defects.
- Ensured compliance with health and safety regulations within the restaurant.
Camera Assistant & Data Analyst (Volunteer)
Center of Demography & Human Right LLC
Roanoke , Virginia
2022.11 - 2023.02
- Maintained and operated camera equipment including lenses, filters, tripods, and dollies.
- Utilized a variety of tools such as iris rods, c-stands, tape measures while setting up shots.
- Prepared cameras and tested angles and camera movements to capture quality footage
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Built visualizations that enabled users to quickly interpret results from complex analyses.
- Optimized existing database structures for better performance on analytics tasks.
Sales Associate
Waltmart
Roanoke , Virginia
2022.05 - 2022.09
- Processed transactions using a point-of-sale system.
- Demonstrated product features and benefits for customers' needs.
- Tracked sales performance metrics to identify trends in market place.
- Greeted customers to determine wants or needs.
Help Desk Assistant (Volunteer)
Casa Latina
Roanoke , Virginia
2022.07 - 2022.07
- Provided assistance to staff in the daily operations of the organization at Casa Latina.
- Collaborated with other volunteers to create a positive work environment.
Education
Bachelor of Science - Business
George Mason University
Fairfax, VA2027-05
High School Diploma -
Hidden Valley High School
Roanoke, VA2013-05
Skills
- Microsoft PowerPoint proficiency
- Google Docs proficiency
- Excel proficiency
- Fluent in Both Spanish & English
- Great Communication skills
- Collaboration & Teamwork advocate
Timeline
Restaurant Waiter
Samurai Japanese Steak & Sushi Bar
2024.02 - 2024.05
Cleaner & Organizer Helper (Volunteer)
Total Action for Progress
2023.05 - 2023.08
Host
El Rodeo Mexican
2023.01 - 2023.08
Camera Assistant & Data Analyst (Volunteer)
Center of Demography & Human Right LLC
2022.11 - 2023.02
Help Desk Assistant (Volunteer)
Casa Latina
2022.07 - 2022.07
Sales Associate
Waltmart
2022.05 - 2022.09
Bachelor of Science - Business
George Mason University
High School Diploma -
Hidden Valley High School
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