Matthew Chiang
Lynchburg,VA
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Hibachi Chef
Samurai Japanese Sushi And Steak House
06.2022 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Conducted routine safety training for staff members, creating a safer work environment for all employees.
- Implemented portion control measures to minimize food costs without compromising quality or presentation.
- Stayed current on industry trends by attending workshops and conferences related to hibachi cuisine expertise.
Property Manager
Owner-Operator
06.2018 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Realtor
Keller Willians
05.2018 - 05.2022
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Hibachi Chef
Wasabi Japanese Steakhouse And Sushi
09.2012 - 09.2020
- Actively participated in community events as a representative of the restaurant, promoting brand awareness and fostering goodwill among potential customers.
- Enhanced customer satisfaction by providing high-quality, visually appealing hibachi meals in a timely manner.
- Coordinated with team members to prepare orders on time.
Education
High School Diploma -
Heritage High School
Lynchburg, VA06.2012
Skills
- Customer Engagement
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Service
Reading
On my spare time, I love reading and learning new things. I like being mentally challenge and gaining new knowledge.
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Hibachi Chef
Samurai Japanese Sushi And Steak House
06.2022 - Current
Property Manager
Owner-Operator
06.2018 - Current
Realtor
Keller Willians
05.2018 - 05.2022
Hibachi Chef
Wasabi Japanese Steakhouse And Sushi
09.2012 - 09.2020
High School Diploma -
Heritage High School
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