Juan Rene Lopez Pedroza
st Buckeye,AZ
Summary
Insightful and dedicated hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Also, I have a focus on building long-lasting relationships to drive sales. Performance-focused professional with an articulate and collaborative nature. Seeking a new role in a dynamic agency environment with room for growth and career advancement.
Overview
8
8
years of professional experience
Work History
Supervisor
AutoZone
09.2023 - Current
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Forklift Operator
SanMar
06.2017 - 09.2023
- Loaded pallets onto trailers for shipment.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
Appointment Manager
H&r Block
05.2016 - 06.2017
- Strong customer service, greeting customers, taking orders, answering to inquiries, preparing appointments and taking calls when needed, ensuring quality control, and maintaining the lobby clean
- Responsible for drop off important documents, customer service, and maintaining a well functional office.
Education
Advance Diploma - AD, Business and Marketing class
Independence High School
Skills
- Data Analytics
- Schedule Development
- Staff Management
- Complex Problem-Solving
- Financial Management
- Process Monitoring and Improvement
- Material Handling
- Inventory staging
- Certified forklift operator
- Order Picking
- RF scanner
- Lift Equipment Operation
References
REFERENCES
Upon request.
Timeline
Supervisor
AutoZone
09.2023 - Current
Forklift Operator
SanMar
06.2017 - 09.2023
Appointment Manager
H&r Block
05.2016 - 06.2017
Advance Diploma - AD, Business and Marketing class
Independence High School
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