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Jennie Tracy
Portland,TN
Work Preference
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
15
15
years of professional experience
Work History
Supervisor
Shoals Technologies
Portland, Tennessee
04.2018 - 10.2025
- Supervised daily operations to maintain safety compliance and operational efficiency.
- Managed team schedules and coordinated workflow to optimize staff performance.
- Accepted feedback and implemented process improvements to enhance team effectiveness.
- Embraces change with a positive attitude and can pass that on to leads and employees.
- Very direct in what I expect from my leads and employees and hold my self and everyone on my team to my expectations.
- Conducted performance evaluations and provided feedback to team members.
- Implemented process improvements to enhance operational efficiency and productivity.
- Facilitated communication between management and staff to address concerns.
- Monitored inventory levels and coordinated with supply chain for restocking needs.
- Developed training materials to support employee skill development initiatives.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Created new strategies for improving customer service standards within the organization.
- Implemented new operational procedures, increasing efficiency.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Managed team of 200 employees, ensuring high productivity and quality standards were met.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Implemented quality control measures, significantly reducing error rates.
- Developed strategies to improve team performance and productivity.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Trained new employees on company policies, job duties, and performance expectations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Streamlined workflow processes, reducing project completion times.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Analyzed business performance data and forecasted business results for upper management.
- Proposed or approved modifications to project plans.
- Implemented quality control measures to uphold company standards.
Put away cherry picker driver
Macys Warehouse
Portland, Tennessee
11.2016 - 07.2017
- Operated cherry picker to retrieve items from high storage locations.
- Maintained safety protocols while navigating warehouse equipment and aisles.
- Inspected equipment daily for proper functionality and safety compliance.
- Assisted in training new staff on safe cherry picker operations.
- Ensured that all material handling procedures are properly executed when using a Cherry Picker for moving goods throughout the facility.
- Followed strict safety guidelines while operating the Cherry Picker in order to prevent accidents or injuries.
- Performed daily inspections of the Cherry Picker before use, ensuring that all safety protocols were followed.
- Troubleshot any mechanical issues related to operation of a Cherry Picker and reported them immediately to supervisors if needed.
- Monitored product movement within the warehouse while utilizing a Cherry Picker for transportation purposes.
- Organized storage areas efficiently by utilizing cherry pickers for quick access.
- Coordinated with supervisors to prioritize daily picking tasks effectively.
- Collaborated with team to organize and categorize inventory for efficiency.
- Loaded and unloaded merchandise efficiently for shipping processes.
- Sorted, organized and stacked items in warehouse.
- Arranged items on pallets according to size and weight.
- Collaborated with peers to complete tasks quickly.
- Reported equipment malfunctions and coordinated repairs.
- Transported offloaded inventory to proper storage area in warehouse.
- Explained equipment operating and safety procedures to new employees.
- Maintained equipment, documented condition and performed minor repairs.
- Inspected pallets prior to loading onto trucks with the assistance of a Cherry Picker, making sure they meet quality standards set forth by management.
- Adjusted controls on lifts according to weight distribution requirements when using a cherry pickers.
- Moved large objects up high levels with precision and speed when operating cherry pickers.
- Moved large objects up high levels with precision and speed when operating cherry pickers.
- Performed daily inspections of the Cherry Picker before use, ensuring that all safety protocols were followed.
Team Leader over HVAC Department
Innovation in management
Portland , Tn
03.2011 - 04.2016
- Facilitated team meetings to align project goals and strategies.
- Coordinated cross-functional collaboration among diverse teams for project success.
- Managed project timelines, ensuring adherence to deadlines and deliverables.
- Implemented process improvements to streamline workflows and increase efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored junior staff, providing guidance and support in their roles.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Resolved conflicts within the team, promoting a positive work environment.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Analyzed team performance metrics to identify areas for improvement.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Education
Educational Partnership High
Long Beach, CASkills
- Safety compliance
- Operational policy development
- Quality control
- Process improvement
- Employee training
- Staff education
- Performance evaluation
- Documentation and reporting
- Team management
- Conflict resolution
- Cross-functional collaboration
- Coaching and mentoring
- Decision-making
- Problem solving
- Complex problem solving
- Attention to detail
- Data analytics
- Staff motivation
- Expectation setting
- Verbal and written communication
- Staff discipline
- Employee development
- Software experience
- Data analytics
Timeline
Supervisor
Shoals Technologies
04.2018 - 10.2025
Put away cherry picker driver
Macys Warehouse
11.2016 - 07.2017
Team Leader over HVAC Department
Innovation in management
03.2011 - 04.2016
Educational Partnership High