Judah Dennis

JACK'S FAMILY RESTAURANTS INC.

Troy,AL

years of professional experience

Computer Science student at Troy University with hands-on experience in Windows and Linux systems, technical troubleshooting, IT infrastructure support, and system configuration. Skilled in diagnosing technical issues, supporting reliable system performance, and working with networking fundamentals including TCP/IP, DNS, DHCP, and SSH. Strong communication, customer service, and problem-solving skills with the ability to learn quickly, adapt to fast-paced environments, and collaborate effectively in team-based technical settings.

Work History

Customer Service Representative

11 Months

Pizza Hut | 08.2022 - 07.2023

Assisted customers, resolved issues, and processed transactions in a fast-paced service environment.
Communicated effectively with team members to maintain efficient workflow and accurate order handling.
Developed strong interpersonal, multitasking, and customer support skills while handling high-volume situations professionally.

Crew Member

2 Months

JACK'S FAMILY RESTAURANTS INC. | 05.2025 - 07.2025

Supported daily operations by assisting customers, preparing orders, and maintaining organized work areas.
Worked collaboratively with team members to maintain efficiency, accuracy, and service quality during busy periods.
Demonstrated adaptability and reliability while handling multiple responsibilities simultaneously.

Education

B.S. - Computer Science

Troy University | Troy, AL | 12-2027

Currently completing courses in computer science.
Relevant coursework:
Foundations of Computer Science
Computer Science I, Computer Science II (C++)
Numerical Methods in Computing (Python)
Applied Discrete Mathematics
Object-Oriented Programming (Java)
GPA: 3.0

Skills

IT & Infrastructure: Windows

Linux

System Configuration

System Monitoring

Networking: TCP/IP

DNS

DHCP

Networking Fundamentals

Troubleshooting & Support: Technical Troubleshooting

Debugging

Remote Access (SSH)

Core Strengths: Troubleshooting

Communication

Team Collaboration

Technical Support

Analytical Thinking

Customer Service

Adaptability

Tools: Microsoft Office Suite

Git

Programming: Python

C++

Java

Powershell

Timeline

Crew Member

JACK'S FAMILY RESTAURANTS INC.

05.2025 - 07.2025Read More

Customer Service Representative

Pizza Hut

08.2022 - 07.2023Read More

Troy University

B.S. from Computer Science