Jude Prescott
Brooklyn,NY
Summary
Dynamic Pharmacy Sales Representative with a goal-oriented mindset, recognized for enhancing sales at Alegria Health through strategic relationship-building and effective product training. Proven expertise in territory management and medication dispensing, driving revenue growth while fostering client loyalty. Committed to optimizing operational efficiency and delivering exceptional customer service.
Experienced with cultivating client relationships and promoting pharmaceutical products. Utilizes effective communication and strategic planning to drive sales. Track record of in-depth product knowledge and ability to meet customer needs efficiently.
Pharmacy sales professional with proven track record of driving product awareness and fostering client relationships. Known for collaborative teamwork and delivering consistent results. Highly adaptable to changing market needs and skilled in strategic sales planning and customer engagement.
Pharmacy sales professional prepared to drive growth through strategic relationship building and expert product knowledge. Skilled in leveraging communication and negotiation abilities to foster strong collaborations and achieve sales targets. Adept at navigating evolving market demands and ensuring clients receive optimal solutions. Known for reliability and adaptability in team settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pharmacy Sales Representative
Alegria Health
The Bronx, NY
06.2022 - 01.2025
- Increased pharmacy sales by developing strong relationships with healthcare professionals and providing them with accurate product information.
- Identified opportunities for cross-selling additional products or services based on clients'' needs, increasing overall revenue per sale.
- Successfully launched new products in the territory by creating targeted marketing campaigns and coordinating with cross-functional teams for seamless execution.
- Mentored junior sales representatives in best practices for prospecting, presenting product information, closing deals, and managing client relationships effectively.
- Enhanced product knowledge for clients by conducting regular training sessions on new medications and treatments.
- Expanded customer base through effective networking at industry events and conferences.
- Assisted pharmacies in optimizing their internal processes regarding medication management and dispensing, leading to improved operational efficiency.
- Developed customized presentations for prospective clients highlighting specific benefits of our products related to their unique needs.
- Strengthened brand image in the market by actively participating in community outreach programs and health fairs.
Broker Sales Representative
Certified Performance Motors
Valley Stream, NY
01.2018 - 04.2023
- Leveraged strong communication skills to build trust with clients and maintain high levels of retention over time.
- Assisted in training new hires on brokerage policies and procedures, contributing to a skilled workforce within the organization.
- Boosted client satisfaction by providing tailored investment advice and promptly addressing concerns.
- Negotiated favorable terms for clients during transactions, securing advantageous deals and fostering long-term loyalty.
- Enhanced client relationships by conducting regular follow-ups and providing personalized financial solutions.
- Coordinated with marketing department to create impactful promotional materials that effectively showcased company''s products and services.
- Provided exceptional customer service by promptly addressing inquiries or concerns from both existing and potential clients.
- Conducted thorough research on potential investments, enabling informed decision-making for clients'' benefit.
- Demonstrated exceptional product knowledge, enabling tailored recommendations based on customer needs.
- Collaborated with finance department to secure optimal financing options for buyers, streamlining the purchasing process.
Pharmacy Technician
Kings Specialty Pharmacy
Brooklyn, NY
09.2014 - 06.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Batched and compounded both oral and iv preparations for NICU,PEDS's, PICU.
- Batched T.P.N's and P.P.N's for ICU and P.E.D's units for methodist hospital.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Enhanced medication safety by implementing a system for double-checking high-risk IV medications.
- Trained new technicians in proper sterile compounding techniques, increasing overall team efficiency and accuracy.
- Streamlined the workflow in the IV room by organizing workstations and standardizing processes.
- Conducted routine audits of IV preparation processes to identify areas for improvement and implement corrective actions as needed.
- Promoted a culture of continuous learning among pharmacy technicians through sharing best practices and lessons learned from errors or nearmisses.
- Assisted in managing controlled substance inventory, preventing loss or misuse of these high-risk medications.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
Car Sales Executive
Auto Expo 4
Great Neck, NY
02.2013 - 06.2018
- Participated in ongoing training sessions to stay current on industry trends, product knowledge, and sales techniques.
- Conducted extensive competitor analyses to identify areas for improvement within dealership operations and offerings.
- Facilitated smooth transactions between buyers, finance personnel, service departments, and other key stakeholders during the car-buying process.
- Managed performance for dealerships for new and used cars, spare parts and service departments.
- Developed customized sales strategies for individual clients, resulting in higher customer satisfaction and loyalty.
- Supported management initiatives aimed at boosting overall dealership performance metrics such as gross profit margin percentages and customer satisfaction ratings.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Lead IV Pharmacy Technician
Methodist Hospital Brooklyn
Brooklyn, NY
10.2008 - 03.2015
- Streamlined the workflow in the IV room by organizing workstations and standardizing processes.
- Conducted routine audits of IV preparation processes to identify areas for improvement and implement corrective actions as needed.
- Enhanced medication safety by implementing a system for double-checking high-risk IV medications.
- Managed insurance billing processes, resolving any discrepancies or issues to maintain consistent revenue flow for the pharmacy.
- Increased patient satisfaction by providing prompt, courteous service during prescription pick-up and consultations.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
District Lead Pharmacy Technician
Memorial Sloan Kettering Hospital
Rockville Centre, NY
05.2005 - 09.2012
- Enhanced customer satisfaction through effective communication and timely resolution of medication-related issues.
- Increased operational efficiency by training and mentoring junior pharmacy technicians on best practices and protocols.
- Improved patient care by streamlining pharmacy processes and implementing efficient medication dispensing techniques.
- Played a key role in achieving district-wide performance targets through diligent monitoring of financials and metrics-driven performance management.
- Assisted pharmacists with medication therapy management services, contributing to improved patient outcomes across the district.
- Served as a subject matter expert on various software applications used within the pharmacy setting while providing technical support when needed.
- Assisted in minimizing patient wait times through efficient preparation and delivery of IV medications to nursing units.
- Contributed to quality assurance efforts by conducting regular audits of sterile compounding processes and documentation.
- Participated in departmental process improvement initiatives by analyzing medication error reports, identifying areas for improvement, and implementing changes to reduce the risk of future errors.
Education
No Degree - Health Care Management
York College
Jamaica, NY06-2028
High School Diploma -
EBC Bushwick High School
Brooklyn, NY01-2008
Skills
- Goal-oriented mindset
- Territory management
- Pharmaceutical industry
- Answering customer questions
- Patient confidentiality
- Stocking shelves
- Medication dispensing
- Insurance verification
- Inventory counting
- Data entry proficiency
Accomplishments
Help patients who need financial assistance and support achieve comprehensive access to their specialty medications and resources that may not be available.
Work one on one with the patients and caregivers in Shelters, Group Homes and Churches
Find funding, process the paperwork and gain access to the
drug therapies members need in the less deserve community.
Help Build infectious Disease Panel in South Bronx For Alegria Health and Wellness
Certification
Ptcb Certified Pharmacy Technician
IV Technician
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Pharmacy Sales Representative
Alegria Health
06.2022 - 01.2025
Broker Sales Representative
Certified Performance Motors
01.2018 - 04.2023
Pharmacy Technician
Kings Specialty Pharmacy
09.2014 - 06.2022
Car Sales Executive
Auto Expo 4
02.2013 - 06.2018
Lead IV Pharmacy Technician
Methodist Hospital Brooklyn
10.2008 - 03.2015
District Lead Pharmacy Technician
Memorial Sloan Kettering Hospital
05.2005 - 09.2012
No Degree - Health Care Management
York College
High School Diploma -
EBC Bushwick High School