Jude Thompson
Houston
Summary
I am a multifaceted person who is able to thrive in most circumstances. I pride myself on being very charismatic and always willing to assist others. I tend to be the problem solver amongst the people I know, and intend to do so in any job position I acquire. I have been told many a time that I am very mature for my age, and that I speak very eloquently. In that regard, I've had many people presume I'm older than I really am. I would say my top 3 skills I hold is my charisma, my attention to detail, and ability to do well under pressure. I believe with my personality and strong will, I would be an excellent fit to the team. Although I am changing career paths, it is all for the sake of growing and adjusting to a more mature lifestyle. Something that will add to the drive I have.
Overview
5
5
years of professional experience
Work History
Server/Cashier/To-Go Cashier/Baker/Foodrunner
The Cheesecake Factory
Salt Lake City, UT
08.2021 - 06.2023
- Cross-trained across all front-of-house positions to ensure seamless team support and operational flexibility
- Delivered high-quality guest service in fast-paced environments while maintaining attention to detail
- Managed cash handling and POS transactions accurately and efficiently
- Maintained steady order flow while ensuring accuracy and guest satisfaction
- Opened shifts by stocking display cases and preparing products to meet presentation standards
- Coordinated effectively with kitchen staff, managers, and servers to optimize service operations
- Resolved guest concerns promptly to enhance overall dining experience
- Served as a certified trainer, on boarding and mentoring new employees to ensure successful integration and performance
Server/Shift Lead/Head Waiter
Gringos
The Woodlands, TX
07.2023 - 11.2024
- Proactively anticipated guest needs in a fast-paced, high-volume environment to deliver exceptional customer service
- Completed all required side work efficiently and thoroughly to maintain smooth shift operations
- Served as Shift Lead, assigning tasks and supervising team members to ensure attentive table service and back-of-house efficiency
- Monitored staff performance to maintain high service standards and workflow organization
- Managed end-of-shift cash handling, including drawer reconciliation and tip distribution
- Ensured accuracy in financial transactions and prevented fraudulent activity through careful auditing procedures
Assistant Manager/Bartender/Server
Sapporo
The Woodlands, TX
11.2024 - Current
- Memorized extensive Japanese culinary terminology and developed in-depth knowledge of sushi varieties, ingredients, and preparation methods
- Maintained thorough understanding of food allergies and dietary restrictions to ensure guest safety and satisfaction
- Awarded Employee of the Month 3x and ranked Top Sales Performer in quarterly sales competitions
- Developed strong knowledge of cocktails, mixology techniques, and TABC regulations to ensure compliant and responsible alcohol service
- Demonstrated expertise in sake varieties and provided tailored recommendations to enhance guest experience
- Promoted to Manager, overseeing daily operations and supervising staff performance
- Created and managed weekly schedules for a team of 15+ employees, optimizing labor costs and coverage
- Placed and reviewed inventory orders, processed deliveries, and issued payments/checks to vendors
- Handled cash management and register operations with accuracy and accountability
- De-escalated high-pressure situations to maintain a professional and productive work environment
- Administered disciplinary actions and performance coaching when necessary
- Opened and closed the restaurant, ensuring secure lock-up and full operational shutdown procedures
Education
Bachelors of Fine Arts -
University of Utah
Salt Lake City, UT08-2021
High School Diploma -
The Woodlands High School
The Woodlands, TX06-2020
Skills
- Personable
- Charismatic
- Quick learner
- Detail Oriented
- Receptive to Feedback
- Works Well Under Pressure
- Motivated
- Communication
- Leadership
- Adaptable
- Critical Thinking
- Cash Handling & Reconciliation
- Inventory Management
- Staff Scheduling
- Conflict Resolution
- POS Systems
- TABC Certified
- Food Handlers Certified
- Sales Optimization
- Training & Onboarding
Timeline
Assistant Manager/Bartender/Server
Sapporo
11.2024 - Current
Server/Shift Lead/Head Waiter
Gringos
07.2023 - 11.2024
Server/Cashier/To-Go Cashier/Baker/Foodrunner
The Cheesecake Factory
08.2021 - 06.2023
Bachelors of Fine Arts -
University of Utah
High School Diploma -
The Woodlands High School