Summary
Overview
Work History
Education
Skills
Certification
LANGUAGE
VOLUENTEERING:
Timeline
Generic

JUDI GABR

Minnesota City,CA

Summary

Results-driven Business Marketing graduate with experience in customer service and operational support. Effectively managed inquiries and resolved complaints while contributing to retention and sales targets in fast-paced environments. Demonstrated strong communication and active listening skills, enhancing client engagement through a professional approach to service delivery.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Sales Agent

REEF Fragrance
Minnesota City, Minnesota
08.2026 - Current
  • Guided clients in selecting fragrances that matched their preferences, resulting in increased sales and customer loyalty.
  • Cultivated customer relationships by providing tailored service and expert product knowledge to enhance satisfaction.
  • Collaborated with team members to refine sales tactics, enhancing customer engagement and driving sales performance.
  • Provided insights on customer preferences to inform product development strategies.

Driver operator

DRUGLIFT
01.2022 - 01.2023
  • Ensured the safe and timely transportation of goods according to company procedures.
  • Coordinated route planning and daily operations to ensure timely deliveries.
  • Followed safety regulations and operational standards consistently.
  • Cultivated time management, coordination, and organizational skills to enhance operational effectiveness.

CUSTOMER SERVICE SUPPORT

VODAFONE-UK
01.2021 - 01.2022
  • Resolved inquiries, complaints, and service-related issues with professionalism and efficiency, improving customer experience.
  • Provided tailored customer support to clients from diverse backgrounds, enhancing overall satisfaction.
  • Addressed customer concerns and contributed to loyalty initiatives, supporting retention goals.
  • Worked toward sales targets while maintaining strong customer satisfaction.
  • Strengthened communication, problem-solving, and interpersonal skills through daily customer interaction.

Education

Bachelor's Degree - Business Marketing

Arab Academy for Science, Technology and Maritime Transport (AAST)
01-2026

Skills

  • Sales strategies
  • Digital Marketing
  • Social media marketing
  • Customer service
  • Relationship building
  • Time management
  • Team collaboration
  • Management Skills
  • Communication Skills
  • Active listener
  • Fast learner
  • Contract negotiation expertise
  • Emotional support

Certification

Certified Marketing Course, United Kingdom, Achieved A+ grade and received official certification

LANGUAGE

ARABIC, English Fluent

VOLUENTEERING:

Participated in community service and charitable initiatives, including volunteering at orphanages and supporting local social responsibility activities. Volunteering in university regenerations as helping new students with what is needed as documents. Answered new students’ questions and directed them to the appropriate departments when needed. Helped students prepare and submit their paperwork for their first academic year.

Timeline

Sales Agent

REEF Fragrance
08.2026 - Current

Driver operator

DRUGLIFT
01.2022 - 01.2023

CUSTOMER SERVICE SUPPORT

VODAFONE-UK
01.2021 - 01.2022

Bachelor's Degree - Business Marketing

Arab Academy for Science, Technology and Maritime Transport (AAST)
JUDI GABR