Judi Hayden
Fairbanks,AK
Summary
Dedicated professional with a strong background in customer service and cash transaction management. Proven ability to enhance guest experiences through efficient order processing and exceptional engagement.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Server
Kanpai Sushi
04.2026 - 09.2026
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge to enhance guest experience and satisfaction.
- Processed customer orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area to ensure efficiency.
- Handled cash transactions securely and efficiently, ensuring accuracy in payments.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Concrete Laborer
Exclusive Paving
05.2024 - 10.2024
- Operated concrete mixing equipment to ensure consistent quality and efficiency.
- Assisted in preparing job sites, including formwork setup and surface leveling.
- Followed safety protocols to maintain a secure work environment for team members.
- Collaborated with crew members to complete paving projects on schedule.
- Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Maintained clear communication with supervisors regarding project progress, addressing potential issues or delays promptly.
Merchandise Associate
Republic National Distributing Company
11.2022 - 11.2023
- Organized merchandise displays to enhance visibility and drive customer engagement.
- Assisted in inventory management to ensure accurate stock levels and timely replenishment.
- Collaborated with team members to streamline receiving processes for incoming shipments.
- Maintained cleanliness and organization of sales floor and storage areas for optimal efficiency.
- Participated in team meetings to discuss strategies for improving inventory turnover rates.
- Monitored product expiration dates to maintain compliance with quality control measures.
Education
High School Diploma -
PennFoster
OnlineSkills
- Point-of-sale operation
- Order processing
- Cash transaction management
- Exceptional customer service
- Guest engagement
- Table management
- Data accuracy
- Retail experience
- Strong work ethic
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- First Aid & CPR Training - Oct. 2022
Timeline
Server
Kanpai Sushi
04.2026 - 09.2026
Concrete Laborer
Exclusive Paving
05.2024 - 10.2024
Merchandise Associate
Republic National Distributing Company
11.2022 - 11.2023
High School Diploma -
PennFoster