Judit Juhasz
Austin,TX
Summary
In most of my places of employment, I quickly become cross trained in multiple departments and succeed in training others. I am a very dedicated, detail oriented, and passionate person always looking for opportunities for growth. I work well in high stress environments and am a very fast learner. I am constantly looking for ways to make myself and my team more successful to create a better work environment for everyone involved.
Overview
8
8
years of professional experience
Work History
Barback/Porter/Host/Restaurant Server
The Roosevelt Room
Austin, TX
04.2022 - Current
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Restocked ice and prepared garnishes for drinks.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Performed opening duties such as setting up supplies needed for service.
- Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
- Provided excellent customer service while interacting with guests in a friendly manner.
- Delivered food orders from kitchen staff to customers at the bar in a timely fashion.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Used POS system to ring up customers and open and close tabs.
Mini Bar/Server/Host
Hotel Magdalena
Austin, TX
03.2021 - 07.2022
- Greeted customers in a friendly and professional manner.
- Escort customers to their tables, present menus to patrons and answer questions about menu items, making recommendations upon request
- Describe and recommend wines to customers
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Inform customers of daily specials
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Must see to each guests' special needs (i.e
- Dietary, splitting dishes, paying special attention to children)
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Manage order times and informs guests of any delays in service and informs management
- Prepare checks that itemize and total meal costs and sales taxes and collect payments from customers
- Clean tables or counters after patrons have finished dining
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware
- Stock service areas with supplies such as coffee, food, tableware, and linens
Mini Bar Supervisor/Host/Room Attendant
The Line Hotel
Austin, TX
05.2018 - 03.2021
- Part of the opening team involved in turning the hotel back from construction
- Assisted with creation of minibar program & ensured all 429 rooms had fully stocked minibars
- Measured team performance and reported metrics to leadership team members
- Ordered supplies and managed inventory levels
- Trained new employees
- Assign daily work assignments and checklist
- Ensure all attendants have proper knowledge of inventories and par
- Check carts for proper inventory and restock to standard when needed
- Ensure that mini bar cleanliness and working order adhere to four diamond standards
- Post charges to account
- Ensure that all Do Not Disturbs are checked again before departure; pull the room refill list to show times
- Ensure that all work orders are completed daily and logged on the daily checklist for follow up
- Confirm progress of attendants using phone reports and daily sales reports
- Train service standards, guest acknowledgement, safety and emergency procedures
- Create storeroom requisition procedures
Housekeeping Supervisor
Hotel Van Zandt
Austin, TX
08.2016 - 05.2018
- Train housekeepers on cleaning and maintenance tasks
- Oversee staff on a daily basis
- Check rooms and common areas, including stairways and lounge areas, for cleanliness
- Schedule shifts and arrange for replacements in cases of absence
- Establish and educate staff on cleanliness, tidiness and hygiene standards
- Motivate team members and resolve any issues that occur on the job
- Respond to customer complaints and special requests
- Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
- Participate in large cleaning projects as required
- Ensure compliance with safety and sanitation policies in all areas
Education
Degree - Waste Management
University of Debrecen
Debrecen, HungarySkills
- Efficient multitasking
- Flexible Schedule
- Fast-Paced Environment
References
- Meghan Hughes, Real Estate Agent @ The Boutique Real Estate, Former General Manager of Hotel Magdalena, meghanmhughes81@gmail.com, 512.481.0800
- Jessica Gantick, Restaurant Manager at Summer House, jngantick@gmail.com, 512.442.5341
Languages
- Hungarian, Fluent
- English, Fluent
Timeline
Barback/Porter/Host/Restaurant Server
The Roosevelt Room
04.2022 - Current
Mini Bar/Server/Host
Hotel Magdalena
03.2021 - 07.2022
Mini Bar Supervisor/Host/Room Attendant
The Line Hotel
05.2018 - 03.2021
Housekeeping Supervisor
Hotel Van Zandt
08.2016 - 05.2018
Degree - Waste Management
University of Debrecen