Judy E. Messer
Austin
Summary
Strategic Partnership & Program Leader
Passionate about building meaningful, mission-driven partnerships, connecting people to programs that make a difference. Skilled at engaging diverse audiences, fostering adoption, and creating systems that streamline collaboration and drive results. Experienced in managing relationships and implementing CRM and workflow tools (Salesforce, HubSpot, ClickUp) to support program activation, renewals, and growth. Detail-oriented, resilient, and quick to learn, I navigate challenges while thinking on my feet and solving problems as they arise. Energized by dynamic environments, I approach every opportunity with a pursuit of excellence, turning vision into action, strengthening communities, and advancing organizational missions. Dual citizen: USA/Hungary
Overview
35
35
years of professional experience
1
1
Certification
Work History
Partner & Consultant
J.Messer & Associates
09.1999 - Current
- Contract Work
Patient Success, Account Manager
CryoFuture
03.2025 - 12.2025
- Served as the primary account manager for clinic and patient partners, overseeing end-to-end onboarding, transport, and long-term storage coordination for reproductive specimens. Built trusted relationships with referring clinics, patients, and storage partners to ensure seamless consent completion, secure and compliant specimen transport, and consistent, high-touch support—delivering a reliable, patient-centered experience.
PMO- Sr. Project Support Coordinator
Ziglift Material Handling
09.2024 - 03.2025
- Supported and drove the development and standardization of a company-wide permit workflow, partnering with project managers, clients, and cross-functional teams to streamline permitting across multiple jurisdictions. Championed process improvement initiatives focused on automating interactions with permit expediters, establishing a centralized permit data repository, and delivering accurate, real-time status reporting to support project timelines, risk management, and planning. Ensured consistency, efficiency, and transparency in permit management across all projects.
Senior Account Manager
SnapCare
05.2020 - 06.2024
- Managed a portfolio of client accounts, building trusted relationships that drove satisfaction, retention, and revenue growth. Supported the launch of a new business unit serving 790 recruits across 89 independent facilities, acting as the primary point of contact to align recruitment delivery with client needs. Coordinated cross-functional teams, resolved client issues proactively, and identified upsell opportunities to expand account value.
Catechesis of the Good Shepherd Guide Level I & II
St. Louis King of France Catholic Church & School
08.2019 - 06.2020
- Catechesis of the Good Shepherd Level II Guide (Full-Time – Elementary School Program)
- Prepared and maintained a Montessori-inspired atrium where children ages 6–9 encountered Scripture and Liturgy through hands-on materials, reflection, and guided dialogue. Presented key biblical themes and sacramental teachings while fostering spiritual growth, attentiveness, and independent work.
- Collaborated with school leadership, faculty, and families to coordinate lesson planning, atrium preparation, and communication. Worked closely with parents to help translate the program into the home and family environment. Applied organizational and project management skills to ensure a structured, nurturing, and faith-centered experience.
Catechesis of the Good Shepherd Level I Guide (Volunteer)
St. Theresa Catholic Church
06.2018 - 05.2020
- Facilitated weekly atrium sessions supporting children’s encounter with Scripture and Liturgy in a reflective, prayerful environment. Guided presentations, observed engagement, and nurtured meaningful dialogue to deepen understanding of faith.
- Partnered with parish staff, volunteers, and families to ensure continuity of catechesis. Worked closely with parents to help connect the program to the home and family environment.
Senior Project Manager
VERISIGN
01.2002 - 01.2004
- Position Responsibilities: Managing client conversion from the signing of the contract to the first bill run. Duties include, producing SOW’s, project plans, site surveys, building the client database and working with programming to map conversion data.
Senior Consultant - Professional Services Group (PMO)
CSG
01.1998 - 01.2001
- Specialization in providing consulting services. Scope of work includes analysis of data to advise and recommend business solutions.
- Relevant Projects:
- AT&T Broadband | Denver, CO
- US-Online | Austin, TX
- AT&T Broadband | Pittsburgh, PA and Denver, CO
Product Training Manager
US Telecom Advanced Technology Systems
06.1997 - 12.1997
- Relevant Projects:
- RCN/21st Century Telecom | Chicago, Illinois
- Alma Telephone Company | Georgia
Marketing Specialist
Unisource -AT&T and KPN Group
01.1996 - 09.1997
Project Manager
US Telecom Investments/Alcatel Austria
01.1995 - 10.1996
Marketing
Proteus International KFT
08.1994 - 09.1995
Project Coordinator, Assistant to Foreign Affairs Secretary/Graduate Thesis Work
The Office of the Mayor Budapest, Department of Education
02.1994 - 07.1995
Production Supervisor/Quality Control Assurance
Tayler-MacKay, Ltd.
10.1990 - 12.1992
- Managed, coordinated the packaging of a Hungarian vodka which was re-labeled in Hungary and exported to California and sold at Trader Joe’s under the product name “Vása “Vodka
Education
Master of Business Administration - MBA - Market Research
Corvinus University of Budapest/Dual Program London Business School
05-1994
Bachelor of Science - Biology, Biochemistry
Westmont College
Santa Barbara, CA05-1990
Skills
- Partnership building
- Project management
- Relationship nurturing
- Creative problem resolution
- Detail-oriented analysis
- Experience in integrating systems
- CRM/workflow tools (Salesforce, HubSpot, ClickUp)
- Engaging and collaborating with diverse audiences (a favorite part of my work)
- Pursuit of excellence
Certification
- Project Management Professional (PMP)-Since 2002
- Lean Six Sigma Yello Belt Certification (LSSYB)- 2022
- Lean Six Sigma White Belt Certification (LSSWB)-2016
Languages
English (Full Professional)
Hungarian (Full Professional)
Timeline
Patient Success, Account Manager
CryoFuture
03.2025 - 12.2025
PMO- Sr. Project Support Coordinator
Ziglift Material Handling
09.2024 - 03.2025
Senior Account Manager
SnapCare
05.2020 - 06.2024
Catechesis of the Good Shepherd Guide Level I & II
St. Louis King of France Catholic Church & School
08.2019 - 06.2020
Catechesis of the Good Shepherd Level I Guide (Volunteer)
St. Theresa Catholic Church
06.2018 - 05.2020
Senior Project Manager
VERISIGN
01.2002 - 01.2004
Partner & Consultant
J.Messer & Associates
09.1999 - Current
Senior Consultant - Professional Services Group (PMO)
CSG
01.1998 - 01.2001
Product Training Manager
US Telecom Advanced Technology Systems
06.1997 - 12.1997
Marketing Specialist
Unisource -AT&T and KPN Group
01.1996 - 09.1997
Project Manager
US Telecom Investments/Alcatel Austria
01.1995 - 10.1996
Marketing
Proteus International KFT
08.1994 - 09.1995
Project Coordinator, Assistant to Foreign Affairs Secretary/Graduate Thesis Work
The Office of the Mayor Budapest, Department of Education
02.1994 - 07.1995
Production Supervisor/Quality Control Assurance
Tayler-MacKay, Ltd.
10.1990 - 12.1992
Master of Business Administration - MBA - Market Research
Corvinus University of Budapest/Dual Program London Business School
Bachelor of Science - Biology, Biochemistry
Westmont College