Judith Alexander
Clarkesville
Summary
Dedicated administrative professional with strong customer service and problem-solving skills. Proven track record in enhancing operational efficiency and maintaining accurate documentation.
Overview
23
23
years of professional experience
Work History
Administrative Assistant Office of Curriculum
White County School District Board of Education
Cleveland, GA
04.2026 - Current
- Managed scheduling and calendar coordination for administrative team.
- Assisted in preparation of meeting materials and agendas.
- Compiled and maintained accurate records and documentation for school programs.
- Facilitated communication between staff, students, and parents effectively.
- Organized office supplies and inventory to ensure operational efficiency.
- Supported event planning by coordinating logistics and participant communications.
- Implemented filing system enhancements to improve document retrieval processes.
- Responded to inquiries promptly, ensuring a positive experience for stakeholders.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Maintained inventory of office supplies and placed orders.
Front Desk Agent
Valhalla Resort Hotel
Helen, Ga
04.2022 - Current
- Managed guest check-in and check-out processes efficiently to enhance customer satisfaction.
- Handled reservations and inquiries via phone, email, and in-person interactions.
- Coordinated with housekeeping and maintenance teams to ensure room readiness and quality standards.
- Maintained accurate records of guest accounts and billing information for seamless transactions.
- Resolved guest complaints promptly, demonstrating strong problem-solving skills and customer service focus.
- Trained new front desk staff on procedures, policies, and use of reservation systems for operational consistency.
- Implemented process improvements that streamlined front desk operations and reduced wait times for guests.
- Assisted management in developing training materials to enhance team performance and service quality.
- Collected room deposits, fees, and payments.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Answered customer telephone calls promptly and appropriately handled needs.
Office Manager
ThyssenKrupp Elevator
Vero Beach, Fl
09.2010 - 09.2019
- Managed office operations, ensuring efficient workflow and support for staff activities.
- Developed and implemented administrative procedures to enhance productivity and maintain compliance.
- Coordinated schedules, meetings, and travel arrangements for executives and team members.
- Oversaw inventory management, ensuring adequate supplies while minimizing costs.
- Trained and mentored new administrative staff on company policies and procedures.
- Streamlined communication between departments, fostering collaboration and improving response times.
- Led initiatives to improve office efficiency through process optimization and technology integration.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Front Office Administrator
Shepherd Hill Regional High School
Dudley, MA
08.2003 - 09.2010
- Managed front office operations, ensuring efficient daily workflow and communication among staff and students.
- Scheduled appointments for faculty, streamlining administrative tasks and enhancing overall office efficiency.
- Coordinated student attendance records, maintaining accuracy and compliance with school policies.
- Enhanced visitor management process by implementing new check-in procedures, improving security measures.
- Developed training materials for new staff, fostering a collaborative and informed team environment.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Wachusett Regional High School
Holden, MA06-1986
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- File organization
- Microsoft outlook
- Computer proficiency
- Filing
- Customer relations
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
Timeline
Administrative Assistant Office of Curriculum
White County School District Board of Education
04.2026 - Current
Front Desk Agent
Valhalla Resort Hotel
04.2022 - Current
Office Manager
ThyssenKrupp Elevator
09.2010 - 09.2019
Front Office Administrator
Shepherd Hill Regional High School
08.2003 - 09.2010
High School Diploma -
Wachusett Regional High School
Experience with Canva, Google Drive, Infinite Campus, Etrieve
Canva: Created flyers for the school district.
Etrieve: Purchasing
Google Drive: Shared Drive and My Drive
Infinite Campus: Maintain Student Records