JANINE VALLONE
Clinton Twp
Summary
Motivated sales and customer service professional with experience in consultative sales, promotional marketing, client relationship management, retail sales, and luxury service environments. Proven ability to educate customers, drive product sales, build lasting relationships, and deliver exceptional customer experiences. Strong communicator with a passion for wine and spirits and a demonstrated ability to thrive in fast-paced, goal-oriented settings.
Overview
8
8
years of professional experience
Work History
Administrative Office Assistant / Leasing Office Support
Saravilla Apartment Complex
Clinton Twp, MI
01.2025 - Current
- Manage paperwork, resident files, and office documentation
- Answer phones and assist residents with questions and concerns
- Process applications, payments, and administrative tasks
- Maintain organized records and support office operations
- Provide customer service to current and prospective tenants
Licensed Esthetician & Retail Sales Specialist
DeJolie Salon and Spa
Macomb, MI
01.2023 - 01.2025
- Consulted with clients to recommend skincare products and treatment plans based on individual needs
- Drove retail product sales through education, upselling, and personalized recommendations
- Built and maintained a loyal client base through relationship-focused customer service
- Participated in in-house sales competitions and consistently promoted featured products and services
- Educated clients on product benefits, ingredients, and at-home skincare routines
- Maintained strong client retention through communication and follow-up care
- Educated clients on skincare and post treatment care
- Worked in a fast paced, client focused environment
Medical Esthetician & Client Sales Consultant
Treuvís Medical Spa
Clinton Twp, MI
01.2019 - 01.2023
- Generated product and service sales through client education and relationship building
- Worked in a fast paced sales and customer-service-driven environment
- Built trust with clients by understanding needs and providing tailored recommendations
- Assisted in promoting monthly specials, memberships, and retail products
- Maintained repeat clientele through exceptional service and product knowledge
Office Manager
Tropical Smoothie Cafe Franchisee
Warren, MI
01.2018 - 01.2022
- Managed payroll, reporting, billing, and office organization
- Handled employee and management requests
- Supported multiple locations with administrative responsibilities
Education
Cosmetology Certification -
Paul Mitchell The School
Sterling Heights, MIEsthetician Certification - undefined
Aveda Salon and Spa
undefined
Macomb Community College
01-2013
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Austin Community College
01-2012
Skills
- Customer Service
- Sales
- Communication
- Organization
- Time Management
- Administrative Support
- Problem Solving
- Attention to Detail
- Customer Relationship Management
- Product Education
- Promotional Marketing
- Client Retention
- Upselling & Cross-Selling
- Adaptability
Timeline
Administrative Office Assistant / Leasing Office Support
Saravilla Apartment Complex
01.2025 - Current
Licensed Esthetician & Retail Sales Specialist
DeJolie Salon and Spa
01.2023 - 01.2025
Medical Esthetician & Client Sales Consultant
Treuvís Medical Spa
01.2019 - 01.2023
Office Manager
Tropical Smoothie Cafe Franchisee
01.2018 - 01.2022
Esthetician Certification - undefined
Aveda Salon and Spa
undefined
Macomb Community College
undefined
Austin Community College
Cosmetology Certification -
Paul Mitchell The School