Judith Barker
WILLISTON,ND
Summary
I am a seasoned customer service professional competent in handling an array of responsibilities simultaneously. I am motivated to maintain customer satisfaction and contribute to company success. I am a solid team player and am looking for a new role where I can highlight my abilities.
Overview
10
10
years of professional experience
Work History
Service Advisor
Red Rock Ford
Williston, ND
01.2023 - 05.2024
- Greeted customers and addressed their needs in a professional manner.
- Promptly responded to customer inquiries via phone, email or in person.
- Developed strong relationships with customers by providing exceptional customer service.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Upsold additional products or services when appropriate.
Service Advisor
Ryan Motors
Williston, ND
02.2019 - 10.2022
- Contributed to business growth by effectively communicating with customer about vehicle repairs. Utilized in-house systems and software to communicate with customer to display priority and pricing. Made calls to extended warranty companies to get repairs covered as well as submitted to fleet companies. Scheduled customer daily and answered calls with customer concerns and questions. Recommended additional, useful services to customers to increase overall sales.
Deli Manger
Pilot Travel Centers
Williston, ND
09.2014 - 01.2019
- Trained deli staff on restaurant policies and procedures, and food safety. Completed weekly and month end inventory of food and material stock. Ordered all products for deli and adjusted for business increases. Developed shift leaders to be strong and dependable. Delegated work to staff, setting priorities and goals
Education
High School Diploma -
Pace High School
Pace, Florida05-1988
Skills
- Goal-oriented mindset
- Team player mentality
- Technical Support
- Cost Estimation
Timeline
Service Advisor
Red Rock Ford
01.2023 - 05.2024
Service Advisor
Ryan Motors
02.2019 - 10.2022
Deli Manger
Pilot Travel Centers
09.2014 - 01.2019
High School Diploma -
Pace High School
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