Judith Carballo Montenegro
San Francisco,CA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Grijalba's Upholstery
San Francisco, CA
07.2023 - Current
- Assisted in inventory tracking, maintaining accurate records of supplies and materials for upholstery projects.
- Supported financial processes by processing invoices and managing expense reports with precision.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted in preparation of financial reports.
Dental Assistant
Antioch Dental Group
Antioch, CA
04.2024 - 01.2025
- Scheduled and confirmed appointments.
- Prepared and sterilized dental instruments and equipment to ensure safety standards.
- Educated patients on post-treatment care guidelines.
- Maintained accurate patient records and updated treatment plans efficiently.
- Ensured compliance with infection control protocols and maintained a clean environment.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Verified patient insurance eligibility and benefits.
- Designed dental report card to explain patient dental health status and treatment plans.
Risk Investigation Analyst
Remitly
Nicaragua
05.2021 - 04.2022
- Analyzed transaction patterns to identify and mitigate potential fraud risks.
- Conducted thorough investigations on flagged accounts to ensure compliance with regulatory standards.
- Reduced financial loss by proactively detecting fraudulent activities and recommending appropriate actions.
Digital Customer Care Agent/Social Media Intern
Equifax
Nicaragua
01.2018 - 01.2020
- Resolved customer inquiries through multiple channels, enhancing overall satisfaction and engagement.
- Provided technical troubleshooting assistance to customers experiencing difficulties with online platforms or devices.
- Handled high volumes of inquiries via chat, email, and social media channels, maintaining professionalism under pressure.
Education
Certificate - Basic Life Support
American Red Cross
San Mateo, CA03-2026
Business Administration
UNAN
Nicaragua10-2015
Certificate - Dental Radiology Safety
Redwood Dental Institute
Redwood City, CA10-2024
Certificate - Coronal Polishing
Redwood Dental Institute
Redwood City, CA08-2024
Certificate - Infection Control
Redwood Dental Institute
Redwood City, CA02-2024
High School Diploma -
Juan Jose Rodriguez Institute
Nicaragua12-2012
Certification
Infection Control
Basic Life Support (CPR)
Coronal Polishing
Dental Radiology Safety
Languages
Spanish
English
Timeline
Dental Assistant
Antioch Dental Group
04.2024 - 01.2025
Administrative Assistant
Grijalba's Upholstery
07.2023 - Current
Risk Investigation Analyst
Remitly
05.2021 - 04.2022
Digital Customer Care Agent/Social Media Intern
Equifax
01.2018 - 01.2020
Certificate - Basic Life Support
American Red Cross
Business Administration
UNAN
Certificate - Dental Radiology Safety
Redwood Dental Institute
Certificate - Coronal Polishing
Redwood Dental Institute
Certificate - Infection Control
Redwood Dental Institute
High School Diploma -
Juan Jose Rodriguez Institute