Judith Cobb
Macomb
Summary
Equal Opportunity Officer dedicated to advancing civil rights compliance in higher education. Proven track record in managing Title IX investigations and ADA accommodations, enhancing institutional accountability while fostering trauma-informed resolution processes that prioritize student safety and well-being.
Overview
9
9
years of professional experience
Work History
Equal Opportunity Officer
Western Illinois University
07.2024 - Current
- Conduct intake, investigation, and resolution of discrimination, harassment, sexual misconduct, stalking, and dating and domestic violence reports
- Facilitate informal resolution and formal grievance processes in accordance with institutional and federal regulations
- Provide guidance on rights, options, and supportive measures to students, faculty, and staff
- Oversaw supportive measures, coordinating academic adjustments, housing accommodations, and no-contact directives to enhance student safety and well-being
- Maintain confidential case files and manage documentation throughout intake to resolution, ensuring accurate record-keeping and compliance
- Manage the university ADA employee accommodation process, including interactive process facilitation and implementation of reasonable accommodations
- Develop and deliver training and outreach on Title IX and equal opportunity policies
- Prepared and submitted institutional, state, and federal compliance reports, contributing to institutional accountability and adherence to regulatory requirements
- Collaborate with campus partners, such as the Office of Student Conduct, the Office of Human Resources, and the Office of the Dean of Students, to ensure compliance with Title IX.
Graduate Assistant
Western Illinois University
08.2022 - 05.2024
- Facilitated intake process for reports of discrimination, harassment, and sexual misconduct, ensuring thorough documentation and sensitivity
- Coordinated interviews with involved parties and witnesses to gather comprehensive information for investigations
- Supported case documentation, recordkeeping, and confidential file maintenance
- Contributed to educational programming and outreach initiatives for Title IX compliance, enhancing awareness and understanding among the community
- Supported development of training materials and awareness campaigns in collaboration with staff
Human Resource and Admin Officer
Affinity Ghana Limited
Accra
02.2021 - 07.2022
- Processed and maintained personnel documentation, including staffing, recruitment, training, and grievances, while explaining company policies and benefits to new staff.
- Coordinated office services, handling records, personnel issues, and file retrieval to support organizational efficiency.
- Managed day-to-day office operations, planning and coordinating activities across units to ensure smooth functioning.
- Managed executives' schedules by organizing appointments and meetings for optimal time management.
- Prepared invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software.
- Consulted with government regulatory and licensing agencies to ensure the institution met required standards.
Service Quality Officer
First Atlantic Bank Limited
Accra
12.2018 - 05.2019
- Supported the implementation of Service Level Agreements (SLAs) through monitoring
- Accessed regularly basic flow of products & services and reported findings to relevant department for gap closure
- Reviewed and investigated high priority customers’ complaints and followed up with resolution outcomes.
- Managed complaint channels and compiled customer complaints.
- Conducted customer satisfaction / expectation and mystery shoppers’ surveys on complaints management and service delivery.
- Reported findings of surveys and critical points to related departments.
Communications & Brands Officer
Energy Commercial Bank Limited
Accra
03.2017 - 12.2018
- Developed media relations strategy to secure high-profile placements in print, radio, and online media
- Drafted advertorial content highlighting bank programs and services
- Developed written content for brochures and the Energy Bank newsletter
- Coordinated events and developed marketing and promotional materials to enhance community engagement
- Supported branch-wide initiatives and fostered internal engagement activities to strengthen team culture
Education
Master of Science - College Student Personnel
Western Illinois University
Macomb, IL05-2024
Bachelor of Arts - Linguistics And Spanish
University of Ghana
Accra, Ghana06-2014
Skills
- Compliance Assessment
- Policy Interpretation
- Case Management
- Conflict Resolution
- Report Writing
- Crisis intervention
- Communication and Interpersonal Skills
Volunteer And Extra Curricular Activities
- Student Advisor, Scholae International, Accra, Ghana, 10/01/20, 07/31/22
- Advised students on issues such as course selection, progress toward graduation, and career decisions.
- Directed students to scholarship, fellowship, and funding opportunities for education abroad
- Coordinated the production and dissemination of organization publications, such as advertisement and flyers
- Consulted with prospective students to help to develop a study plan for education abroad
Timeline
Equal Opportunity Officer
Western Illinois University
07.2024 - Current
Graduate Assistant
Western Illinois University
08.2022 - 05.2024
Human Resource and Admin Officer
Affinity Ghana Limited
02.2021 - 07.2022
Service Quality Officer
First Atlantic Bank Limited
12.2018 - 05.2019
Communications & Brands Officer
Energy Commercial Bank Limited
03.2017 - 12.2018
Master of Science - College Student Personnel
Western Illinois University
Bachelor of Arts - Linguistics And Spanish
University of Ghana