Judith Mendoza
South Lake Tahoe,CA
Summary
Organized and detailed worker who possesses strong customer service, administration and accounting experience. Whit advanced interpersonal and communication skills including the ability to communicate well in the english and spanish 1+ year as an interpreter
Overview
7
7
years of professional experience
Work History
Customer Service
Rojos Tavern Restaurant
De Soto, MO
01.2021 - Current
- Developed customer service scorecards to measure customer service performance.
- Provided outstanding customer service.
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
Restaurant Hostess
Yambak
Nashville, TN
02.2017 - 04.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Skills
- Customer Service
- Roadside Customer Service
- Window Customer Service
- Customer service orientation
- Microsoft office and computer
- Proactive
Timeline
Customer Service
Rojos Tavern Restaurant
01.2021 - Current
Restaurant Hostess
Yambak
02.2017 - 04.2020