Judith Ober
Clearwater,Florida
Summary
Accomplished Office Manager with a proven track record at Dr. J Schwartz's clinic, enhancing team productivity by 40% through effective delegation and financial tracking. Expert in customer relationship management and office administration, I excel in creating efficient organizational systems and fostering professional, courteous client interactions.
Overview
2
2
years of professional experience
Work History
MEDICAL RECEPTIONISTS/OFFICE MANAGER
Dr J Schwartz, Dr. David Green, Dr V Weinstein, DrDMartin
Clearwater And Charleston, SC
12.1985 - 07.1987
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Northern Illinois University
Dekalb, ILDiploma - College Prep
T F SOUTH, HIGH-SCHOOL
Lansing, IL06.1964
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Billing
- Clear oral/written communication
- Scheduling and calendar management
- Administrative Support
- Scheduling
- Employee Supervision
- Staff hiring
- Employee Training
- Financial Tracking
- Staff Training
- Scheduling and Coordinating
- Computer Skills
- Customer Relationship Management
- Problem Resolution
- Professional and Courteous
Timeline
MEDICAL RECEPTIONISTS/OFFICE MANAGER
Dr J Schwartz, Dr. David Green, Dr V Weinstein, DrDMartin
12.1985 - 07.1987
Northern Illinois University
Diploma - College Prep
T F SOUTH, HIGH-SCHOOL