Lead Product Owner with proven capability across varied professional and cultural environments, commercially minded, driven to deliver value, extensive experience in diverse projects in the Oil and Gas, Financial, Public, Retail and Travel sectors. Expertise in product management, business analysis, digital transformation, and stakeholder collaboration with a track record of delivering exceptional results, enhancing customer experience, and driving product strategy in complex environments. Proficient at managing cross-functional teams and leading product lifecycles from concept to execution.
Overview
22
22
years of professional experience
Work History
North America Lead Product Owner
Shell Oil
01.2022 - 05.2024
Successfully led product strategy and execution, by managing and translating the Shell Apps product roadmap into well refined requirements and user stories
Aligned priorities with business and product objectives, ensuring deep understanding of the user journey, achieved through direct user interactions and collaboration with key stakeholders
Collaborated with Scrum Masters, Engineering Managers, and Development team to plan and lead the execution of requirements, while establishing and tracking key operational success metrics
My experience includes developing, grooming, maintaining and prioritizing backlogs to balance the needs of multiple stakeholders and drive value
With a data-driven approach, I led market research and analyzed trends, customer needs, and competitive strategies to guide product development from ideation to launch
I act as the voice of the customer, leveraging feedback to enhance user experience and drive digital adoption
My skillset includes developing change management strategies to facilitate smooth adoption and providing support and training for internal teams
Senior Product Manager
Ontellus
01.2020 - 01.2022
Defined and led the product vision, scope, and execution of the SmartWork (Operations) product, leveraging Agile Scrum practices to optimize product development and delivery
Used Power BI to gain customer insights and behavior analysis, KPI tracking, and data driven decision making to enhance product development, customer satisfaction and business success
Facilitated discussions covering both business and technical aspects, wrote business requirements and coordinated and led demo sessions with the various business groups
Maintained the long-term roadmap and established the strategic direction for the product line
Determined and prioritized product requirements driven by both customer needs and company objectives
Additionally, facilitated end-user training for completed products
Product Owner
Nabors Industries
06.2014 - 01.2019
Product Owner and BA for Enterprise Product lines, acted as the primary liaison with the business to define the future roadmap of the products and the applications
Developed product roadmap, ensuring alignment with current and future business needs
Wrote clear business requirements for Dev and QA
Coordinated demo sessions with the business, ensuring their feedback is incorporated into the requirements
Ensured there was timely and budgeted delivery of all project deliverables, aligned with the business needs
Developed comprehensive business cases supporting process and technology investments to enable the realization of client objectives
Defined improvements in business processes and technology
Served as an IT business consultant to business partners, evaluating and clarifying project objectives, ensuring appropriate project prioritization, and providing advice on new business initiatives
Facilitated end-user training for delivered solutions and plans for the change management required to implement the project, mobilizing necessary resources