Summary
Overview
Work History
Education
Skills
Timeline
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Judith Palmieri-Florenzano

Myrtle Beach,SC

Summary

Dynamic individual with hands-on experience in Travel and Tourism and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Experienced with coordinating travel logistics, offering personalized travel solutions, and ensuring client satisfaction. Utilizes advanced knowledge of travel software and industry trends to enhance service delivery. Track record of effectively managing client relationships and resolving issues promptly.

Overview

10
10
years of professional experience

Work History

Travel Consultant/Owner/Operator

Getaways to Paradise, A Cruise Brothers Affiliate
01.2024 - Current
  • Assisted clients in planning travel itineraries and accommodations.
  • Researched destinations, activities, and pricing to provide informed recommendations.
  • Processed bookings and confirmations using travel management software.
  • Coordinated with airlines, hotels, and service providers for seamless client experiences.
  • Handled customer inquiries and resolved issues to ensure satisfaction.
  • Maintained up-to-date knowledge of travel regulations and industry trends.
  • Developed promotional materials to inform clients about special offers and packages.
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Collected, handled and documented payments for travel services and associated feels.

DE Mortgage Underwriter

Guaranteed Rae
06.2018 - 07.2025
  • Analyzed borrower financial documents to assess creditworthiness and risk levels.
  • Evaluated loan applications for compliance with company policies and regulatory guidelines.
  • Collaborated with loan officers to clarify borrower information and resolve discrepancies.
  • Mentored junior underwriters on best practices in risk assessment and underwriting processes.
  • Streamlined underwriting processes, enhancing efficiency and reducing turnaround times for approvals.
  • Reviewed complex loan scenarios, providing strategic recommendations for approval or denial based on risk analysis.
  • Approved or denied loans based on established criteria and underwriting guidelines.
  • Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
  • Increased customer satisfaction by providing timely feedback on application status and addressing potential issues promptly.

DE Mortgage Underwriter

Prospect Mortgage
01.2016 - 06.2018
  • Identified possible fraud risks through meticulous evaluation of application materials, protecting both lenders and homebuyers from potential losses.
  • Worked with processing team members to communicate errors and obtain missing information for current applications.
  • Supported the loan origination team by providing expert knowledge and guidance on complex underwriting scenarios, enabling well-informed decisions in challenging cases.
  • Maintained open lines of communication with internal stakeholders such as processors, closers, and sales representatives to ensure a seamless mortgage underwriting process.
  • Verified integrity of applicants' information to minimize fraud.
  • Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records, and current financial status.

Education

Associate of Science - Web Design

Johnson & Wales University
Providence, RI
05-2010

Associate of Science - Computer And Information Sciences

New England Institute of Technology
East Greenwich, RI
08-2003

Certificate of Technical Studies - Travel & Tourism

Katherine Gibbs School
Providence RI
09-1989

Skills

  • Strong communication skills
  • Travel research
  • Travel industry expertise
  • Exceptional customer service
  • Administrative tasks
  • Travel documentation
  • Customer advising
  • Flight arrangement
  • Sabre

Timeline

Travel Consultant/Owner/Operator

Getaways to Paradise, A Cruise Brothers Affiliate
01.2024 - Current

DE Mortgage Underwriter

Guaranteed Rae
06.2018 - 07.2025

DE Mortgage Underwriter

Prospect Mortgage
01.2016 - 06.2018

Associate of Science - Web Design

Johnson & Wales University

Associate of Science - Computer And Information Sciences

New England Institute of Technology

Certificate of Technical Studies - Travel & Tourism

Katherine Gibbs School

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Judith Palmieri-Florenzano