Summary
Overview
Work History
Education
Skills
Timeline
Generic

Judith Pena

Houston,Texas

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Surgical Technologist position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Chiropractic Assistant

Blalock Health Clinic
01.2010 - 07.2022
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Performed electric muscle stimulation, massage and mechanical traction.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.

Call Center Customer Service Representative

Next Level Urgent Care
05.2020 - 07.2021
  • Responded to customer comments and questions via LiveChat during shifts.
  • Responded to customer calls and emails to answer questions about products and services.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Detailed payment options and explained price, receipt and billing details to customers.
  • Set up Covid-19 testing and vaccinations appointments with customers.
  • Called and faxed pharmacies to submit prescriptions and refills

Education

Surgical Technologist Associate Degree -

Altierus Career College
Houston, TX
01.2023

Skills

  • CPR/First Aid Certified
  • Compassionate
  • Proficient in Microsoft Office
  • Efficient and reliable team player
  • Customer service-oriented
  • Quick learner
  • HIPPA Compliance
  • Medical terminology knowledge
  • Accurate Surgical Counts
  • Prepare sterile table and mayo
  • Ability to multi-task and prioritize
  • Aseptic and Sterilization Techniques

Timeline

Call Center Customer Service Representative

Next Level Urgent Care
05.2020 - 07.2021

Chiropractic Assistant

Blalock Health Clinic
01.2010 - 07.2022

Surgical Technologist Associate Degree -

Altierus Career College

Similar Profiles

CREATE PROFILE
Judith Pena