Skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Advanced medical terminology knowledge, cheerful during each patient interaction to improve satisfaction ratings and patient retention. Willingness to take on added responsibilities to meet team goals.
Shadowing:
- Observed over 10 surgeries of the ears, nose, and throat.
- Strengthened surgical team performance through active participation in ongoing quality improvement initiatives, such as debriefings, case reviews, and skills training sessions.
- Completed EKGs and other tests based on patient presentation in office.
- Supported physicians during procedures, ensuring proper equipment preparation and sterilization for optimal results.
Volunteering:
- Spearheaded office cleanliness initiatives that contributed to an inviting atmosphere for both staff members and patients.