Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Judith Perez

Johnston,Rhode Island

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

19
19
years of professional experience

Work History

Pre-Production (Print Room) Supervisor

SquadLocker Inc.
09.2014 - 01.2024
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members
  • Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence
  • Maintained compliance with company policies, objectives and communication goals
  • Acted as a delegate to approve, maintain and monitor associates timecards, ensuring accurate payroll records
  • Oversaw procedures and equipment to ensure conformance to standardized work quality and pace.

Cashier Supervisor

Target
05.2005 - 04.2013
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

Education

High School Diploma -

Liceo Manuel Patin Maceo
Dominican Republic
05.1988

Skills

  • Staff Management
  • Exception Setting
  • Processes and Procedures
  • Performance Evaluation
  • Cross-functional Collaboration
  • Cashier training
  • Cash handling expertise
  • Policy Enforcement
  • Customer Service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Pre-Production (Print Room) Supervisor

SquadLocker Inc.
09.2014 - 01.2024

Cashier Supervisor

Target
05.2005 - 04.2013

High School Diploma -

Liceo Manuel Patin Maceo

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Judith Perez