Judith Reseutek

• Welcomed visitors with friendly greeting, answered general questions, gathered nature of visit and directed to specific locations in airport or New York area.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.

Interviewed individuals and families for various government agency surveys.

• Sought ways to improve interview processes and interactions.
• Utilized secure software to manage these interactions and track families answers.
• Gave feedback to government agencies concerning their surveys.
• Traveled up to 40 miles per day to visit survey locations.
• Completed paperwork in full, on time and with high accuracy.

• Greeted clients, scheduled, coordinated and confirmed appointments and meetings.
• Entered and updated sensitive customer information during check-ins and room changes.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Collected room deposits, fees, and payments.
• Resolved customer problems and complaints.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.