Judith Rivera-Llanes
San Marcos,CA
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for clients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Motivated individual with strong work ethic and working independently. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Office Assistant
Spectrum Dental
San Diego, CA
09.2023 - 04.2024
- Improved patient satisfaction by efficiently managing appointment scheduling and cancellations.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained strict adherence to all safety protocols and regulations, ensuring a safe environment for both patients and staff members at all times.
- Ensured a clean and sanitary environment for patients by performing routine sterilization of dental instruments and equipment.
- Contributed to the marketing strategy by leveraging social media to identify and acquire customers.
Early Childhood Interventionist (ECI)
Coyne & Associates
San Diego, CA
07.2022 - 09.2023
- Worked 1:1 with children with developmental delays and/or autism in their homes.
- Followed lesson plans written by Clinical Supervisors in order to teach children new skills and create an enriching play environment.
- Implemented evidence based strategies while taking data and detailed notes on the progress of the child for each learning objective.
- Partnered with and coached caregivers to generalize skills into daily life.
Certified Nursing Assistant
Rady Children's Hospital Of San Diego
San Diego, CA
05.2020 - 08.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and bpm.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Sales Associate
Kohl's
San Diego, CA
10.2017 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Biology
Grand Canyon University
Phoenix, AZ10.2023
Skills
- Proactive attitude
- HIPAA Compliance
- Patient check-in
- Phone Etiquette
- Patient Scheduling
- Treatment room setup
- Basic Life Support
- Alzheimer's and Dementia Care
- Compassionate
- Collecting vital signs
- Medical terminology knowledge
- Direct Patient Care
- Documentation and Record Keeping
Certification
Basic Life Support
Timeline
Dental Office Assistant
Spectrum Dental
09.2023 - 04.2024
Early Childhood Interventionist (ECI)
Coyne & Associates
07.2022 - 09.2023
Certified Nursing Assistant
Rady Children's Hospital Of San Diego
05.2020 - 08.2021
Sales Associate
Kohl's
10.2017 - 10.2018
Bachelor of Science - Biology
Grand Canyon University